Ratings based on 966 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Easy to access property and convenient for getting to the airport early in the morning.
Comment from Hotel Management
20 Nov 2024 by Joe, AGM, Hotel Management
Thank you for taking the time to review your stay with us, Ryan. We are a short 15 minute drive to the Durango Airport.
by A verified traveler
Posted 18 Nov 2024
It was very nice the people were nice the rooms were nice a few little things been all in all very good. Nothing I would complain about. Had a good day
Comment from Hotel Management
18 Nov 2024 by Joe, AGM, Hotel Management
Thank you for your positive review, James!
by A verified traveler
Posted 26 Oct 2024
Clean and comfortable. Friendly staff.
Comment from Hotel Management
26 Oct 2024 by Michael, GM, Hotel Management
Hi Michael, Thank you for taking the time to let us know how we are doing!
by A verified traveler
Posted 26 Oct 2024
Room smelled, the AC was so noisy, it was tough to sleep, the breakfast area was very very small. The breakfast was very good. No restrooms in the lobby area.
Comment from Hotel Management
26 Oct 2024 by Michael, GM, Hotel Management
Hi George, We are sorry to hear your stay did not go so well. We do our best to keep the rooms fresh and it looks sounds like we might have missed deodorizing your room, we are sorry. We deodorize rooms after each guest and shampoo on a regular basis. If they have not already we will have maintenance look into the noisy AC unit. We have replaced most of our older AC units but even some of the new ones have quarks making them noisy and we send them back when we come across them. We hope the rest of your trip went well.
by A verified traveler
Posted 25 Oct 2024
Clean.
Comment from Hotel Management
25 Oct 2024 by Michael, GM, Hotel Management
Hi Dave, Thank you for taking the time to let us know how we are doing!
by A verified traveler
Posted 24 Oct 2024
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Comment from Hotel Management
25 Oct 2024 by Michael, GM, Hotel Management
Hi Shantyl, Thank you for taking the time to let us know how we are doing!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Michael, GM, Hotel Management
Hi Vijay, Thank you for taking the time to let us know how we are doing.
by A verified traveler
Posted 22 Oct 2024
I liked the wide hallways between the rooms. The elevator and hotel entrance are a bit narrow. The complimentary breakfast is limited in variety: microwaved breakfast sandwich, pancake, instant oatmeal, cereal, yogurt, muffins, apples and bananas, bagels. The staff are very friendly.
Comment from Hotel Management
23 Oct 2024 by Michael, GM, Hotel Management
Son, Thank you for taking the time to let us know how we are doing!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Michael, GM, Hotel Management
Hi Gregory, Thank you for taking the time to let us know how we are doing. Would you please share any additional information that will help us win those few extra points from you?
by A verified traveler from Au Gres
Posted 22 Oct 2024
Convenient location for the local airport.
Comment from Hotel Management
22 Oct 2024 by Michael, GM, Hotel Management
Thank you for taking the time to let us know how we are doing!
