Ratings based on 945 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Friendly staff who were more than willing to accommodate any request we had. Easy check in and out process. Would definitely stay here again.
by A verified traveler
Posted 29 Nov 2024
Great hotel
by A verified traveler
Posted 29 Nov 2024
I got begbugs from them a few days ago. I stayed on the fifth floor
by A verified traveler
Posted 27 Nov 2024
All the staff were welcoming and kind. The only minus was the twitchy hot water which took a long time to reach the tap and was occasionally only tepid. But the location was excellent and extremely walkable.
Comment from Hotel Management
29 Nov 2024 by General Manager, Hotel Management
Dear Unja,Thank you for sharing your feedback. It’s wonderful to hear that our team made you feel welcome and cared for throughout your stay. We appreciate your patience regarding the hot water and will ensure this is looked into further. It’s great to know the prime location and walkability added to your experience, and we look forward to hosting you again in the future.
by A verified traveler
Posted 26 Nov 2024
Love location
Comment from Hotel Management
28 Nov 2024 by General Manager , Hotel Management
Dear Michelle, Thank you for highlighting our fantastic location in Washington, DC! We hope you enjoyed exploring our nation's capital, and we look forward to welcoming you back on future visits.
by A verified traveler
Posted 26 Nov 2024
Great location.
Comment from Hotel Management
27 Nov 2024 by General Manager, Hotel Management
Dear Trina,Thank you for choosing The Royal Sonesta Washington DC Dupont Circle. We're glad our location was ideal for your trip, and we hope to see you again soon.
by A verified traveler
Posted 26 Nov 2024
Great location, clean but a bit outdated. We had hot water issues.
Comment from Hotel Management
27 Nov 2024 by Guest Relations, Hotel Management
Dear Emilia,While we are delighted that you were impressed by our superb location and cleanliness, we are saddened that you were not fully satisfied with your stay. In the future, please let us know if anything is less than ideal so we can help resolve any issues. Thank you for allowing us to host you, and we hope you'll revisit us for a better overall experience.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Dear Beatrice,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Guest Relations, Hotel Management
Dear Adrianne Rochelle,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!
by A verified traveler
Posted 21 Nov 2024
There was some trouble controlling the temperature in the room was hot. Otherwise, it was a great stay.
Comment from Hotel Management
23 Nov 2024 by Guest Relations, Hotel Management
Dear Carlos,Thank you for your review. We are sorry to hear about the trouble you had with the temperature and we'll be sure to alert maintenance so they can ensure it is working properly. However, it's delightful to hear that you had a great stay otherwise. It was a pleasure hosting you and we hope to welcome you back soon.
