Ratings based on 102 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Very central location for the island. Close to the free bus route, plenty of shops and restaurants close by. Hotel was good, no issues. I wouldn't say 5* but a very good 4 * in my opinion. Overall a very pleasant stay. Breakfast was decent with plenty of options. The pool was nice and connects to the private/public beach.
Comment from Hotel Management
26 Nov 2024 by Thiên Thanh Phú Quốc Resort, Hotel Management
Dear Wayne,Thank you for sharing your feedback about your recent stay at Thien Thanh Phu Quoc Resort. We’re pleased to hear that you enjoyed our central location, convenient access to shops and restaurants, and proximity to the free bus route. We’re also glad that you had a pleasant experience overall, appreciating our breakfast options, swimming pool, and the beach connection. Your feedback regarding the star rating is valuable, and we will continue working to enhance our services and facilities to meet and exceed guest expectations. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Best regards, Thien Thanh Phu Quoc Resort
by A verified traveler
Posted 6 Oct 2024
Nice rooms, very large. Grounds are immaculate, landscaping is outstanding. Need to have ocean view. Breakfast was very good with lots of options. Beds were a bit hard but not a deal breaker.
Very friendly staff, always quick to help.
Comment from Hotel Management
20 Oct 2024 by Thiên Thanh Phú Quốc Resort, Hotel Management
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the spacious rooms, immaculate grounds, and outstanding landscaping at our resort. It’s wonderful to know that our breakfast options met your expectations and that our staff provided you with friendly and prompt service.We appreciate your comment regarding the beds and will take this into consideration as we continuously strive to improve our guests' comfort.We are also glad to hear that you are interested in an ocean view. For your next stay, please let us know in advance, and we will do our best to accommodate your preference.Thank you again for your valuable feedback. We look forward to welcoming you back to our resort in the near future.Best regards,Thiên Thanh Phú Quốc Resort
by A verified traveler
Posted 31 Jul 2024
Stayed for a night , no complaints was really nice here
From
Canada
Comment from Hotel Management
20 Oct 2024 by Thiên Thanh Phú Quốc Resort, Hotel Management
Thank you for your feedback. We look forward to serving you again in the future.Best regards,Thiên Thanh Phú Quốc Resort
by A verified traveler
Posted 27 Mar 2024 on Hotels
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Posted 29 Feb 2024
by A verified traveler
Posted 6 Feb 2024 on Orbitz
by A verified traveler
Posted 28 Jan 2024
No better place to stay. Lots of room
Fantastic pool area with a wonderful selection of music in the background
by A verified traveler
Posted 5 Jan 2024
I really enjoyed the beach which was perfect. Also the pool is really nice.
All you need is in walking distance from this hotel, whether you go left to the night market (15mins walking) or right to some cool restaurants and bars (we preferred right by the way 😉
The rooms are big with a comfy bed.
The only thing I disliked is the breakfast: it is only from 6-9AM and just inside seating…
by A verified traveler
Posted 27 Dec 2023
good owerall
