Ratings based on 400 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
15mins walk from the central station to the hotel, tourist spots are all walkable in the city. It is more like a hostel than a hotel, a bit old and not much furnishing but generally is clean and cosy. We did not see the balcony view as the website shown and actually we did not have a view from the window as the building we facing is renovating. small lift can barely carry 2 people with 2 standard suitcases the max and it runs quite slow... nice to have welcome drinks in the library lab, a nice place to talk and drink.
Comment from Hotel Management
1 Nov 2024 by Elena Front desk, Hotel Management
Dear Jane, Thank you very much for your review! It's important for us.
by A verified traveler
Posted 24 Oct 2024
It is an amazing location however if you are a light sleeper you should bring ear plugs. Please note our room was very close to the Piazza so that could have been a factor otherwise very spacious and helpful staff, small elevator but it was fine and functional.
Comment from Hotel Management
24 Oct 2024 by Elena Front desk, Hotel Management
Thank you so much dear Linda!!It was a really pleasure having you as our guest and we hope to see you again very soon!Have a wonderful day!
by A verified traveler
Posted 26 Sep 2024
Nothings
Comment from Hotel Management
30 Sep 2024 by Elena Front desk, Hotel Management
Dear Herminda, Thank you so much for your kind review, it's very important for us!We hope to welcome you back soon.With kind regards ElenaFront desk
by A verified traveler from elkins Park
Posted 25 Sep 2024
Great accommodation! Highly recommend! The bartender at the Library bar was incredibly nice
Comment from Hotel Management
30 Sep 2024 by Elena Front desk, Hotel Management
Dear Mark, Thank you so much for your kind review, it's very important for us!We hope to welcome you back soon.With kind regards ElenaFront desk
by A verified traveler
Posted 1 Sep 2024
The history and uniqueness
Comment from Hotel Management
2 Sep 2024 by Silvana, Hotel Management
Thank you so much dear Rosemary!We hope to see you again very soon!
by A verified traveler
Very good and accessibility
Posted 16 Aug 2024 on HotelsComment from Hotel Management
24 Aug 2024 by Silvana, Hotel Management
Thank you so much for your review!We hope to see you again very soon!
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Elena Front desk, Hotel Management
Thank you very much Suzanne for your review!It's so important for us. We hope to welcome you back very soon!With kind regardsArtists Palace
by A verified traveler
Posted 8 Aug 2024
Great location, rooms are nice and clean. It’s a bit outdated, but ok for the price
Comment from Hotel Management
8 Aug 2024 by Domenico, Hotel Management
Dear Radmila,Thank you so much for your review!It was a really pleadure having you as our guest and we hope to see you again very soon!
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
14 Jul 2024 by Silvana, Hotel Management
Dear natalia,Thank you so much for your review!It was a really pleadure having you as our guest and we hope to see you again very soon!
by A verified traveler from Sydney
Posted 5 Jun 2024
The entire experience was unique and wonderful from the moment we were greeted at the door. From our arrival , our entire stay was nothing short of magical. We were treated like family by Dominico and his staff, they were fabulous with such a personal touch and they were truly interested in your visit being wonderful. The view from our room looking out into the piazza at the Medici Duomo and the people below eith bells chiming and music yet a very quiet sleep at night. convenience stores right across the street restaurants dining everything accessible by foot beautiful location in the heart of Florence. I could go on and on the stuff for terrific facility itself. The rooms were clean and comfortable wonderful bathroom beautiful bed. I would definitely give it 10 and hurry back! Thanks Dominico and staff, so well done we stayed at five different places throughout her 17 day trip through Italy and this was terrific!
Comment from Hotel Management
9 Jun 2024 by Domenico, Hotel Management
Thank you so much dear Mary!It was truly a pleasure and an honor to have you as our guests and I thank you very much for your kind words towards us.You were special guests and I hope you can come back to visit us soon!A warm greeting
