Ratings based on 155 Verified Reviews

4.8 out of 5
90% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Jul 2024
A real gem! Beautiful old Italian palace with modern touches. Outstanding location at walking distance from city center. Incredible breakfast and welcoming staff.
5 out of 5
by A verified traveler from Miami

Posted 30 Jun 2024
What a wonderful experience. First time staying in a palace. The staff was wonderful. They made me feel at home. My room was amazing. Very happy with my stay. Very conveniently located near all attractions. We walked everywhere and felt very safe. Thank you again to the staff. God bless...
5 out of 5
by A verified traveler

Posted 29 Jun 2024
What can be better than staying in a palace with a gracious, personable host.
Comment from Hotel Management
29 Jun 2024 by DANIELA, Hotel Management
GRAZIE GRAZIE GRAZIE GRAZIE
5 out of 5
by A verified traveler

Posted 7 May 2024
The Hotel Tolomei was an unforgettable experience. It really was a Palace! When we arrived Danielli (the owner) welcomed us as if we were Family. The rooms were magnificent but welcoming. The frescos on the ceilings were original, the furnishings an eclectic blend and very comfortable. During our stay the whole staff treated us very warmly and were always happy to help us in every aspect of our stay in Florence. I would encourage anyone to go to Florence - even if it just to stay in this magical Palace.
4 out of 5
by A verified traveler

Posted 4 Jul 2023
Daniela and your staff is very frendelly nice food
5 out of 5
by A verified traveler

Posted 13 Feb 2023
A beautiful property with an absolutely fantastic level of service.
5 out of 5
by A verified traveler

Posted 22 Dec 2022 on Travelocity
We loved the experience it was much more than just a hotel stay. We went back in time to a very refine way of life. Daniella was very accommodating and made our stay ever so special.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2022
5 out of 5
by A verified traveler

Posted 14 Oct 2022
Perfect stay. One recommendation: the water kettle in the room is too small, I need to refill tea pot a few times. Everything else is all good.