Ratings based on 536 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Lovely little spot.
Comment from Hotel Management
22 Sep 2024 by PG staff, Hotel Management
Dear Julie, thank you so much for the excellent review, we're glad you had a great stay at Palazzo Graziani! Looking forward to welcoming you again soon. All the best, PG
by A verified traveler
Posted 18 Sep 2024
Great staff and good value for your money
Comment from Hotel Management
18 Sep 2024 by PG staff, Hotel Management
Dear guest, our heartfelt thanks for your great review, we're glad to know you had a perfect stay and we can't wait to host you again! Best
by A verified traveler
Posted 18 Sep 2024
The location is excellent and it’s very clean. There was a very nice breakfast. The place does have a lot of rules limiting food and drink in room and terrace which was unfortunate S their views from the terrace are beautiful and coukd be a wonderful lunch or even better app and wine in the evening.
Comment from Hotel Management
18 Sep 2024 by PG staff, Hotel Management
Dear Patti, thank you very much for the excellent review, we're glad you had such an amazing stay. Looking forward to welcoming you again soon! Best, PG
by A verified traveler
Posted 2 Aug 2024
Simmone was awesome and a great help with all our needs frm transportation to sites
Comment from Hotel Management
2 Aug 2024 by PG staff, Hotel Management
Dear guestThank you so much for the feedback.Kind regardsPG
by A verified traveler from OREGON CITY
Posted 17 Jul 2024
Staff is very helpful. Some rooms have great views of the Duomo. WiFi needs some work.
Comment from Hotel Management
26 Jul 2024 by PG staff, Hotel Management
Dear guest, thank you for your excellent review and for your precious feedback. Looking forward to hosting you again soon! Best regards, PG
by A verified traveler
Posted 25 Jun 2024
The property was meticulously decorated and maintained. The rooftop seating was fantastic, offering a view of the Duomo and other sites. The property was every bit as advertised.
Comment from Hotel Management
26 Jun 2024 by PG staff, Hotel Management
Dear William, thank you very much for the excellent review, we're happy to hear you liked every aspect of your stay and we will be glad to welcome you again soon! Best regards, PG
by A verified traveler
Posted 17 Jun 2024
Quaint, unassuming rooms with a breathtaking rooftop view. Would definitely recommend.
Comment from Hotel Management
20 Jun 2024 by PG staff, Hotel Management
Dear Andrea, thank you so much for your excellent review, we're glad you had a wonderful stay with us; looking forward to hosting you again soon! Best regards
by A verified traveler
Posted 11 Jun 2024
The view of the Duomo while having breakfast on the rooftop area was sensational. The staff in particular Davide and the team on the front desk were extremely helpful and nothing was too much trouble. Thoroughly recommend PG as a wonderful place to stay in Florence!
Comment from Hotel Management
12 Jun 2024 by PG staff, Hotel Management
Dear Danny, thank you very much for the awesome review, it's a pleasure to hear your stay here with us was perfect! Looking forward to welcoming you again soon! Best, PG
by A verified traveler
Pallazo Graziani Hotel in Florence
Posted 6 Jun 2024 on HotelsIt was a very beautiful hotel and the location is good, close to everywhere. Excellent service. The downside of this hotel was that we could not bring foods / drinks from outside, and we could not eat and drink inside the room (except water). .
Comment from Hotel Management
12 Jun 2024 by PG staff, Hotel Management
Dear Irene, thank you so much for the excellewnt review, we're glad you had a wonderful stay; can't wait for your next visit! All the best, PG
by A verified traveler
Posted 31 May 2024 on Travelocity
Old world charm
Comment from Hotel Management
31 May 2024 by PG staff, Hotel Management
Dear Angela, thank you so much for the excellent evaluation, we're glad you had a nice stay and particularly liked the charme of the palace; looking forward to welcoming you again soon. Best, PG
