Ratings based on 764 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
5 out of 5
by A verified traveler from Calgary

Posted 6 Nov 2024
We really enjoyed the property. It was clean and our room was spacious. There was free breakfast with our stay and it had a lot of options. The concierge was 24/7 and professional. The bathroom is relatively modern compared to others that we’ve experienced in Italy. They had shampoo and lotion.
4 out of 5
by A verified traveler

Posted 19 Oct 2024
Ottimo
5 out of 5
by A verified traveler

Posted 19 Oct 2024
Beautifully historical residence with fantastic tower view in a great location.
4 out of 5
by A verified traveler

Posted 15 Oct 2024
The staff was very informative and friendly
4 out of 5
by A verified traveler

Posted 8 Oct 2024
Excellent location. Great breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024
5 out of 5
by A verified traveler

Posted 2 Oct 2024
All was great quick stay but can use somewhere to put toiletries a sink with know countries is a bit tricky.
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Ok first just take a taxi, don't try to drive. We've driven around Europe before but Florence is a nightmare esp trying to get to the hotel. If you must, the hotel is great in having a driver to park your car and retrieve it when you need to leave. Food was good, room was great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024