Ratings based on 954 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
This property was so beautiful and royal! It was in the perfect location, close to the train station & city! The staff was so friendly! My only concern was the toilet didn’t fully flush.
by A verified traveler from Palermo
Posted 19 Nov 2024
We travel twice a year and have long stays and don't ususally review. But, we both agree this hotel deserves a comment. All of the hotel staff at Hotel Paris are exceptional!! From check in to check out everyone always smiled and offered themselves generously. They made us feel like they were happy we were there. The hotel had exactly what you want when away from home, clean comfortable friendly service. The hotel is historic and beautiful and they preserved that well in renovations. The location can not be beat. Massimo and Massimo(Maxamillion) were the stars. Attrie( sorry for the spelling) was kind and sweet. The woman in the dining room, we don't know her name, was very attentive and sweet. The room was new and fresh each day, although we never saw the cleaning crew. Thank you for a marvelous stay in this home away from home.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Clean, pretty, great nice helpful staff. Close to every important site and shops and restaurants
by A verified traveler
Posted 8 Nov 2024
Charming castle vibe!
by A verified traveler
Posted 1 Nov 2024
The service here is absolutely incredible!! The staff went above and beyond to make sure our stay was unforgettable. The hotel itself is a former palace and the fresco in the breakfast room is worth the price of admission. There is an excellent restaurant across the street where we enjoyed a Florintine Steak Extravaganza. Get the breakfast- totally a steal. Location also perfect especially if you are arriving by train.
Special shoutout to Annika who went above and beyond for us!!
by A verified traveler
Posted 29 Oct 2024
The staff was excellent and very helpful. The hotel is within easy walking distance to all the important places in Florence. The breakfast was great. I liked eating and having my cappuccino in the breakfast room with paintings on the ceiling or out on the beautiful terrace.
by A verified traveler
Posted 22 Oct 2024
Beautiful old hotel, excellent front desk staff, good breakfast buffet, large rooms, huge bathroom, views. Very convenient to major shopping and attractions. Very clean. They do have an elevator but you still have to navigate stairs to get to it and then depending on which floor you are placed on so if you have a disability be certain to let them know you cannot do stairs. Only downside we saw to this hotel was the streets surrounding it are very busy and noisy even during low tourist season. People literally yelling on the street at 4:00 a.m. so maybe take some earplugs. I live in New York City in a noisy neighborhood and the noise here got to me. Ear plugs, white noise app on your phone, etc. would be helpful. But everything else was lovely and we would happily stay here again.
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Excellent location within easy walking distance of the major tourist attractions in Florence. A historically maintained hotel with traditional architecture and furnishings as well as a welcoming and friendly staff.
