Ratings based on 476 Verified Reviews
3.2 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2019 on Hotels
by A verified traveler
Posted 29 Oct 2019 on Hotels
We arrived at the property to be greeted by a grumpy receptionist who was arguing with another member of staff. We were told where our room was and went up. Very tiny room with a rickety old wardrobe which you had to slam to close. We had breakfast on our first morning. Bread, cheese spread, croissants and not very Italian coffee were all that was on offer. The bathroom was tiny but functional and clean but absolutely nowhere to put toiletries. The walls were paper thin. So much so that whilst on the loo, you could hear the German gentleman in the adjacent bathroom doing his business and chatting to his wife. On our last night, at 330 am, the bins were collected outside. My partner went down later on for a cigarette and was greeted by a terse night porter. Perfect city centre location though.
by A verified traveler
Close to what you want to see
Posted 30 Sep 2019 on HotelsThe Medici is located within steps of the Duomo and other attractions as well as a short walk to the train station. Great roof top bar with a lovely view. The staff is helpful and the room was clean. Due to its proximity to the Duomo area it can be very noisy at any hour. It does not have air conditioning so you must keep your windows open to sleep.
by A verified traveler from Gatineau, Canada
Posted 26 Sep 2019
Very clean, great beds, nice staff. So close you can see the Duomo from the bedroom window. Breakfast not as good
Would certainly return. One thing though, the bells are loud in the morning
by A verified traveler from Armidale Australia
Posted 30 Aug 2019
Staff were helpful and location was Amaaaazing! I am so please to book a hotel where I could see the Duomo from my bed. It is very good value for money in the heart of Florence.
by A verified traveler
Posted 16 Aug 2019 on Hotels
by A verified traveler
Posted 3 Aug 2019 on Hotels
Central area, friendly and helpful management, historic building. It was very convenient, it was comfortable even on very hot and humid days, it was easy to do check-in and come in late.
The breakfast is really minimal, and has too much sweetened bread or otherwise sweet packaged products, and not enough fresh fruit or protein. I would rather have less, but healthier and higher quality. The coffee was good, the ambience is also lovely, but if I had known how minimal the breakfast would be, I would have saved my money and bought breakfast outside.
The wifi was also a bit unstable, it was strong when it was on, but it turned off a few times over the week.
Also I had the feeling that anybody could walk in off the street and request the key to the room. My passport and/or laptop are in there, so this made me a bit uneasy, even though all was fine.
by A verified traveler
Posted 7 Jul 2019
by A verified traveler
Posted 7 Jun 2019
The location is fantastic and the rooftop terrace is amazing
by A verified traveler
GOT CHEATED
Posted 19 Apr 2019 on HotelsTerrible experience, I was not accommodated in the hotel picture. Shown in the website, instead in the neighboring building very much quality room. This was terrible experience happened first time with hotel.com. I am reconsidering to book through hotel.com
