Ratings based on 432 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Location
Posted 30 Oct 2023 on HotelsLocation, location, location. Literally steps from the Duomo. We had a queen bed and a twin. The queen was up in a loft and wasn’t very comfortable. The staff was very nice and very helpful. Breakfast in the mornings was basically continental but served its purpose. Easy check in and out.
by A verified traveler
Posted 15 Sep 2023 on Hotels
by A verified traveler
Posted 26 Jun 2023 on Hotels
Great location. Close to train station and steps from cathedral and Bell’s tower.
The clerks were friendly. Missed the convenience of being able to make coffee/ tea in the room. Coffee was not available for purchase either! No iron available.
by A verified traveler
Great wee spot
Posted 14 Jun 2023 on HotelsThe hotel is in a fabulous location. Right in the heart of everything. Its off a small side street so it quiet too.
Very comfortable beds and verybclean.
Its old. Its not a boutique hotel. Its great value. In a great location with great staff.
Highly recommended
by A verified traveler
Posted 31 May 2023 on Hotels
by A verified traveler from Collingwood
Posted 23 May 2023
Very convenient location for many Florence highlights. Good breakfast included. The bells from the Giotto bell tower and nearby Duomo could be bothersome but great alarms.
by A verified traveler
Posted 22 May 2023
The hotel is located about 15 minutes walking distance from the train station, which is the main port of coming and leaving Florence. It was not too bad for us to walk over in a wet day with drizzles. I had to use my phone to navigate my way to find the hotel. It is located on a very hidden street - hard to find without GPS guidance.
The hotel is very small and quite old. My room is very small, that could be because I booked the cheapest type of room. Staff was very pleasant, beds were so so, breakfast not impressive. I may choose a different one next time. But overall, I did not have bad experience with this vendor.
by A verified traveler
Posted 20 May 2023
Pros: Super clean room and hotel, very polite and helpful staff, great location and view, very good breakfast that was included
Cons: wifi was very weak, there was no safe box in our room as it was being replaced, hard to sleep at night because of outside noise as the hotel is in busy area, sometimes there was no hot water in bathroom.
by A verified traveler
Posted 18 May 2023
Amazing location, right beside the Duomo. Every major museum was walkable.
by A verified traveler
Posted 22 Apr 2023
The room was clean and the reception and breakfast staff were good! However, the rooms are not soundproofed,and they do not have laundry facilities as advertised. We were kept awake by the man snoring in the next room all night. You can also hear the street noise very well. While the view of the Duomo was great, the noise was too much. The hotel also does not have decent wifi, so connectivity was an issue for our stay. We had to go to the lobby and connect through our phone's service, which was also very limited in the room.
