Ratings based on 679 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
This particular location shared my FAVORITE QUALITY of spending time in a "Neighborhood". The Quality of the residence, and AS Importantly, or MORE... the Staff, front of house, management, finances, info, booking..even Fabulous breakfast chef and attendents, availability for ANY help, amenities, data for seeking Attractions for art or Food.. Is the BEST...I have ever experienced in 50 years of travel. Florence is a relatively easy walking destination for visitors..even without my Art/culture/food experience... I simply Cannot say How WONDERFUL..all the Staff at this Location...SOooo convenient, have been. I was even able to speak to one Manager..to Express my thanks for such a wonderful experience.. DO...yourself a favor..and Stay at "Hotel Allessandra" if you want to experience the Best of Florence. It is mere blocks from The Ponte Vecchio.. The Uffizi Gallery...and The Duomo.... to see, again, some of my favorite artist's work.. Bernini.. Michealangelo... Botticelli.."Hotel"..Home for the week..was only blocks away.. Even as tired as I was (at 63).. to be able to walk from my room mere steps to get some caffiene,, juice..eat what I wished from their bountiful offerings.. whether eggs and ham..or 5 different Italian pastry/pie creations was such neccesary sustinence for the next days' efforts. Andreas.. Monte..made sure I was up, . I simply cannot expresswonder..the appreciation for the personal warmth of this destination's personnel... and the "Location-location-location
by A verified traveler
Posted 26 Nov 2024
Staff were amazing and made us felt comfortable.
by A verified traveler from Sturgeon Bay
Posted 23 Nov 2024
by A verified traveler
Posted 11 Nov 2024
We loved staying here! The whole place was very clean and we loved our view from the room. The entire staff were incredible nice and went above and beyond. We will definitely be back and recommend this hotel for anyone visiting. Thank you so much!
by A verified traveler
Posted 11 Nov 2024
Love the area where this property is. Walkable to a lot of places- the Duomo and surrounding area.
by A verified traveler
Posted 29 Oct 2024
Excellent central city location. The entire staff made us feel at home and went out of their way to make sure that all of our needs were met. Would highly recommend it!
by A verified traveler
Posted 28 Oct 2024
Friendly & helpful desk staff (especially Monte like the Python). Nice basic breakfast. Only downside is the number of steps to climb. Would stay here again.
by A verified traveler
Posted 26 Oct 2024
The staff here were simply FANTASTIC! I cant say enough wonderful things about them.
PLEASE NOTE: there are 2 flights of stairs to get to the lobby and another if you are on the 3rd floor. Getting luggage situated was a struggle. If you are fit and travel light its fine. We had 4 suitcases so less fine. It's definitely older (there is an actual door key) and no frills. It was clean and we had no complaints except the lack of elevator. It was centrally located and we walked everywhere
by A verified traveler
Posted 18 Oct 2024
This was a top rated stay during our tour of Italy! We booked a gorgeous view of the river and it was exactly as expected. Very friendly staff and also a stellar breakfast!
by A verified traveler
Posted 16 Oct 2024
Great location by Ponte Vecchio. Very friendly staff!
