Ratings based on 812 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Overall very nice. Probably the only criticism was that the roof top bar, which was lovely, was ridiculously expensive. Every Italian bar/restaurant has some sort of house wine if you are not intending to go for broke but one round of ordinary drinks was 41 Euros so we didn’t go back. Around the corner we could get just as good wine for half the price. Not a terrible criticism just an annoyance.
by A verified traveler from Durham
Posted 21 Nov 2024
Amazing location in the heart of Florence. Friendly staff, always helping in whatever you need. Mike was the best of all!
by A verified traveler from Maidenhead
Posted 20 Nov 2024
Stylish and very well situated Hotel. Well trained and friendly Staff. We enjoyed our stay here very much and will happily recommend Gallery Hotel Art.
by A verified traveler
Posted 12 Nov 2024
This hotel was beyond an excellent value. Absolutely clean and the room was excellent and spacious. The location is one the best in Florence. A walk short to everything !! I would most definitely stay again.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Location
Comment from Hotel Management
5 Nov 2024 by Daniela B. - Front Office Manager, Hotel Management
Hello Glenn,Thank you for the 5 out of 5 rating! We’re glad to know that our location contributed to a positive experience for you.We hope to welcome you back soon for another enjoyable stay.Warm regards,
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Daniela B. - Front Office Manager, Hotel Management
Hello Melody,Thank you for the perfect rating! We’re thrilled to know you had an enjoyable stay with us.Looking forward to welcoming you back for another fantastic experience!Warm regards,
by A verified traveler
Posted 19 Oct 2024
What a beautiful hotel. The staff was professional, friendly and very helpful. They offered dining options, arranging taxi service, recommended sights to see and outings - they even offered to make a hair salon appointment for me. The room was perfection- spacious, clean -it felt 'spa like'. The breakfast buffet was exceptional with a very attentive wait staff. We had drinks at the roof top bar with exceptional views. You couldn't ask for a better location. I'm returning to Florence next spring- this is exactly where I'll be staying !
Comment from Hotel Management
22 Oct 2024 by Daniela B. - Front Office Manager, Hotel Management
Dear Linda,Thank you so much for your fantastic review! We are truly delighted to hear that you had such a wonderful experience at Gallery Hotel Art. Our team takes great pride in providing professional and friendly service, and we're thrilled that you found our dining suggestions, taxi arrangements, and even the offer to book a salon appointment helpful during your stay.It’s wonderful to know that you enjoyed the spacious and clean room, the breakfast buffet, and the breathtaking views from the rooftop bar. We are also so pleased to hear that our central location added to your experience in Florence.We can't wait to welcome you back next spring! Thank you again for choosing to stay with us.Warm regards,
by A verified traveler
Posted 18 Oct 2024
Great location. Breakfast area very nice. Rooms were spacious
Comment from Hotel Management
22 Oct 2024 by Daniela B. - Front Office Manager, Hotel Management
Dear Danny,Thank you for your kind review! We're glad to hear that you enjoyed our great location, spacious rooms, and the pleasant breakfast area. It’s always a pleasure to know that our guests had a comfortable stay.We hope to welcome you back to Gallery Hotel Art on your next visit to Florence!Warm regards,
by A verified traveler
Posted 16 Oct 2024
Amazing staff, location and overall!!
Comment from Hotel Management
22 Oct 2024 by Daniela B. - Front Office Manager, Hotel Management
Dear Jennifer,Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our staff and enjoyed the location. Your kind words mean the world to us, and we’re so happy to know that everything met your expectations.We look forward to welcoming you back to Gallery Hotel Art in the future!Warm regards,
