Ratings based on 21 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2023
Romora Bay Resort & Marina is a little tired. Our original room was #6 we had to move because the rooms had carpenter ants and was very dirty. It looks like the rooms have not been cleaned in weeks. (Dusty, old dead insects and a smelled very musty and wet) The bed was comfortable and after we moved into room #8 we were happier with the extra space. Similar to room #6 the rooms need a good cleaning with a Vacuum.
We decided to stay at this property because of the proximity to the Marina and We met one of the executives at the PB Boat Show and he spoke so highly of the property. I was really taken back by how unclean the whole property was including the marinas ice area having old fish and bait left in the freezer. Garbage was left around the property and a light was knocked down on the ground and it did not seem like it was getting fixed any time soon. The check in process was easy and the Hotel allowed for an extended check out time. Everyone on the island including the hotel staff was very nice and provided excellent service.
It seems like Romora Bay Resort & Marina is no longer the charming marina it once was the bungalow style rooms and outdoor showers. I we will not be returning unless significant changes to the room cleanliness and upgrades around the property have made.
Comment from Hotel Management
21 Nov 2023 by Romora Bay Resort & Marina, Hotel Management
Ashley, I do apologize that you did not have the stay you intended on having and the stay that we would have wished you to have. I wish you had addressed these issues upon your check out to the agent so we could have fixed them sooner. I can assure you this is not how the property normally is. We do wish that you would come back so that we can show you what Romora Bay is truly known for and give you the experience that you paid for and deserved.
by A verified traveler
Posted 1 Apr 2023
Great welcoming property
by A verified traveler
Posted 7 Feb 2022
Positives: Great place/Great location. Super friendly staff.
Room for Improvement: Thinking our room may have been touched up recently due to the sloppiness of drops of paint on the floor and door knobs.
Comment from Hotel Management
8 Feb 2022 by Romora Bay Resort & Marina, Hotel Management
We are glad that you enjoyed your stay and we thank you for your review. We do apologize about the drops of paint. We hope that you will stay with us again so we can show you our improvements.
by A verified traveler
Expected more for the price
Posted 14 Apr 2019 on HomeAwayComfortable and good location yet very tired. Carpets worn & stained. Mold in places. High price for average lodging. People all friendly and kind.
by A verified traveler
Harbour Is
Posted 21 Oct 2018 on HotelsThe place is beautiful however service wasnt
Not willing to help and when asked for the coffee manager said he will send itbutnever got it!!
On top of it they didnt make any breakfast which makes us leave every morning to get our first coffee!!
Everything is overpriced in the island but it would be worth if they care about guests!!!
Comment from Hotel Management
30 Nov 2018 by Management, Romora Bay, Hotel Management
It is unfortunate that your stay with us was not as expected. We can only apologize for the coffee maker not being delivered to your room. We understand that at the time of year you visited, it is off season and many places on the island are closed for the month. We would love to have you return for another visit, please let us know if there is anything we can do to help facilitate your return to our beautiful island.
by A verified traveler from Pembroke Pines Florida
Posted 30 Sep 2018
Loved the privacy of the cottages. Staff was friendly and accommodating . Bed and pillows were great!! Nice pool overlooking at the ocean . No beach on premises however they are everywhere in the island. Pink sands my fav. Overall had a great fantastic time. Restaurant not part of the resort is amazing. Great Italian food. Romoras grill and bar is also very good. This time it was closed due to low season but we have had drinks and appetizers ,lunch and it was very very good.😀
Comment from Hotel Management
3 Oct 2018 by Romora Bay, Hotel Management
Thank you for your review. We are glad that you enjoyed your stay here with us and we look to having you stay here with us again in the very near future
by A verified traveler
Posted 15 Aug 2018
Comment from Hotel Management
21 Aug 2018 by Romora Bay, Hotel Management
Thank you for your stay here at Romora Bay. We are glad you enjoyed your stay and we hope you come back again soon!
Recommended
for Everyoneby A verified traveler from Fort Lauderdale
Beautiful place!
Posted 4 May 2018Excellent place to stay, staff are friendly, food is great, room is exceptional and the view of the sun set just makes you want to stay forever..
Comment from Hotel Management
8 May 2018 by Romora Staff, Hotel Management
Thank you for your kind words and we hope we see you back here soon!
Recommended
for Everyoneby A verified traveler from Fort Lauderdale
A great option on Harbour Island
Posted 18 Jan 2018My company Sea-R.O. Inc. designs and builds desalination systems for island facilities as well as marine systems for boats. We travel throughout the Bahamas and Caribbean and stay at a lot of different hotels.
Romora Bay is a very nice and well maintained facility that I have stayed at previously and will do so again. At check in, was not only walked to my room, but they took the time to let me boot up my tablet so she could make sure I could sign in with the password provided. Nice touch. A personal favorite restaurant on the island, Aqua Pazza is now located on the grounds of Romora Bay property which is an added bonus. Quiet, clean, and comfortable.
Comment from Hotel Management
19 Jan 2018 by Romora Bay, Hotel Management
Thank you for your response. We are glad that you enjoyed your stay here with us and we are looking forward to having you stay here with us again
by A verified traveler from palm beach count fl.
Posted 10 Mar 2017
Shower floor was nasty. Asked to have it cleaned but I don't believe they tried, nor did they see to care. No one from the hotel followed up. Room was reasonably nice other wise. $600 room should have a clean shower.
Photo is day after we asked to have it cleaned. Bathroom was very small.
