Ratings based on 908 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024
Needs renovation. It was clean but the toilet rocked side to side and the facet moved when I bumped it with my hand.
Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Stephen, We appreciate your feedback and bringing these concerns to our attention. We are always looking for ways to improve our guests' experiences and will share your comments with our management team for their review and consideration.
by A verified traveler
Posted 22 Jun 2024
It’s just ok for the proce
Comment from Hotel Management
24 Jun 2024 by Manager, Hotel Management
Hello Marina, We appreciate your feedback and are glad to hear you found your stay satisfactory for the price paid. If there are any further details you'd like to share about your experience, please don't hesitate to reach out to us.
by A verified traveler
Posted 22 Jun 2024
Very friendly at check in. Room clean bed comfortable shower lovely.
Comment from Hotel Management
23 Jun 2024 by Manager, Hotel Management
Hello Robert,We are delighted to hear that you enjoyed our friendly check-in service and found your room clean and comfortable. It's wonderful to know that you had a pleasant experience with our lovely showers. We appreciate your feedback and hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 20 Jun 2024
It looks run down. Seemed to cater to out of town construction workers. Heavy equipment in the parking lot. Workers loud and drinking in the parking lot. Went down for the breakfast, 1/2 hour before it ended, not much left, coffee was empty. We had stayed there the previous year and it was fine. Something happened. Will not stay again.
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Darren,We appreciate your feedback and apologize for any inconvenience you experienced during your recent stay. Our hotel strives to accommodate all guests, and we regret to hear that your expectations were not met on this occasion. We value your loyalty and hope you will reconsider staying with us in the future so we can provide you with the quality experience you deserve.
by A verified traveler
Posted 19 Jun 2024
There was mold in the shower and refrigerator, stains on the bed sheets and the wall's
Comment from Hotel Management
22 Jun 2024 by Manager, Hotel Management
Hello Costinel, We are sorry to hear about the issues you faced during your stay. Please feel free to reach out to our management team directly to discuss your concerns further. Your feedback is valuable to us and helps us improve our services for future guests.
by A verified traveler
Posted 13 Jun 2024
I stayed for a week. First off let me say the staff were great. Super nice. So it's hard to leave this review. Room was dirty. Every corner of bathroom and bedroom was just super dirty. One of the beds had food or droppings in it when I pulled up blankets. Towels were stained and some had holes. Just not cleaned very well. Walls had punctures. Fridge had grime. Microwave was dirty and rusty. Possible critters in the walls.. (Heard lots of activity in the walls.) I won't stay again.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Eric,Thank you for sharing your detailed feedback with us. We appreciate your kind words about our staff. We have noted your comments regarding the cleanliness of the room and facilities you experienced during your stay. We always aim to provide a high standard of cleanliness and maintenance, and we will address these concerns internally. Your input helps us improve our services for all future guests.
by A verified traveler
Posted 25 May 2024
The shower curtain was all mildew. No coffee and very little to choose from for breakfast.
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Christine, We appreciate your feedback and apologize for any inconvenience you may have experienced. Your comments have been noted and will be shared with our team for review and improvement. Please feel free to reach out to our management team with any further concerns.
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Krzysztof,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team strives to provide exceptional service to all our guests. We hope to welcome you back again soon for another fantastic stay!
by A verified traveler
Posted 20 May 2024
Front desk man was not helpful and quite rude. The door to our room didn’t lock because it was not level with the wall plate so you had to lift it until it caught on the wall plate.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Madaline, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello Michael O',We are delighted to hear that you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back again soon for another exceptional experience!
