Ratings based on 837 Verified Reviews

3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 2 Jan 2025
Hard to reach the toilet paper on the toilet paper roll. The shower water was cold in the bathrooms were not very clean
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2024
2 out of 5
by A verified traveler

Posted 19 Dec 2024
Not well maintained property. Tub is dirty and worn, drain plug in sink in in disrepair causing water to back up, water leak has water coming through ceiling in the hall.
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Very clean and great employees. The hotel is a little run down but it meets all the important criteria for a hotel. Clean, comfortable bed, good service, good proximity to Fredonia College.
5 out of 5
by A verified traveler

Posted 24 Nov 2024
I stay here every time I am taking my daughter to college or bringing her home. The property is just beautiful & has access to a beautiful walking path along Lake Erie. The staff is always super polite & helpful. Plenty of dining/shopping options nearby. SUNY Fredonia is an easy short drive up Central Ave.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
1 out of 5
by A verified traveler from Vienna

Posted 18 Nov 2024
The room was smelly, the bed lumpy and the floor uneven beneath the carpet. Furniture chipped. I had booked two nights through Expedia but left after one and had to eat one night’s rate
2 out of 5
by A verified traveler

Posted 9 Nov 2024
Nice it's by the lake. Other than that it is seriously run down. Bath was stuck on shower. Walls was coming apart in room. Elevator was atrocious. Weird smells.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
3 out of 5
by A verified traveler

Posted 4 Nov 2024
Some parts of the property were great. The brewery area and lobby were nice. The room was very beat up. The front desk attendant was terrific.