Ratings based on 984 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
Property is in a great central location close to shopping, cafes and amenities. Room was clean with good view over the city.
However, there is no acoustic insulation between rooms, I could hear next door yawning and talking on th phone very easily, it was weird. The wifi is super slow and the interior is old and tired and needs refreshing. Breakfast was good though for my week stay, there was no change at all in what was offered each day.
Wouldn’t stay here again purely for the noise and wifi issues.
Comment from Hotel Management
17 Jan 2025 by NDS, Hotel Management
Kia Ora Toni, Thank you for taking the time to leave us a review. We welcome your comments and are glad to see you enjoyed our Central location, clean rooms, good views and breakfast. We are sorry about the noise and the Wi-Fi.Thank you for choosing to stay with us and we look forward to welcome you again.SincerelyThe Kingsgate Dunedin Team
by A verified traveler
Posted 15 Jan 2025
Comfy Bed, friendly staff. Good walkability. Building getting tired and in need of a refurb. Next to a sub station
Comment from Hotel Management
15 Jan 2025 by NDS, Hotel Management
Kia Ora Leon, We are delighted to see that you thoroughly enjoyed your stay. Thank you for the rating of 4/5. We take pride in ensuring our efforts make our guests feel valued and welcomed. Thanks for acknowledging our comfy beds, friendly team and proximity to the city. We welcome your comments and are looking at upgrading sections of our hotel. We have recently painted our reception and due to work on other sections of our property. Thank you for choosing to stay with us and we look forward to your next visit. SincerelyThe Kingsgate Dunedin Team
by A verified traveler
Posted 15 Jan 2025
Comment from Hotel Management
15 Jan 2025 by Management, Hotel Management
Kia ora Victoria,Hope you have been well, and thank you for your generous 4/5 star rating of our hotel.We're glad you enjoyed your stay, and we hope you enjoyed your time in Dunedin.We always appreciate feedback from our hotel guests, and we hope you choose to stay with us again in the future.Kind regards,Team at the Kingsgate Hotel Dunedin
by A verified traveler from Christchurch
Posted 6 Jan 2025
Nothing to add
Comment from Hotel Management
6 Jan 2025 by NDS, Hotel Management
Kia Ora Lisa,Thank you for taking the time to rate us a 4/5. We are delighted to see we made your stay memorable. We look forward to your next visit and thank you for choosing to stay with us sincerelyThe Kingsgate Dunedin team
by A verified traveler
Posted 5 Jan 2025
Had to pay $15.00 for parking
Have travelled a lot and have never
Been charged before
Comment from Hotel Management
6 Jan 2025 by NDS, Hotel Management
Kia Ora Marjorie,Thank you for taking the time to leave us a comment about your stay. Our parking has been chargeable since June 2024 and reflects on our website as well. We have off street parking, Free of charge as an option and they do have their timings of operation. If there's anything else we can do to make your stay comfortable please do let us know. Thank you for choosing to stay with us.Sincerely The Kingsgate Dunedin Team
by A verified traveler
Posted 5 Jan 2025
Nice stay
Comment from Hotel Management
5 Jan 2025 by NDS, Hotel Management
Kia Ora Angela,Thank you for sharing your experience with us and giving us a score of 4/5. We are delighted to know that our team made your stay memorable and nice.We look forward to your next visit in Otepoti.SincerelyThe Kingsgate Dunedin Team
by A verified traveler
Posted 10 Dec 2024
N/A
Comment from Hotel Management
10 Dec 2024 by Nds, Hotel Management
Kia Ora Karen. Thank you for taking the time to post a review of your stay . We appreciate your rating of 4/5. We look forward to your next visit Sincerely The Kingsgate Dunedin team
by A verified traveler
Posted 10 Dec 2024
Faded glory. Needs upgrading. Nice staff.
Comment from Hotel Management
10 Dec 2024 by Nds, Hotel Management
Kia Ora Sharyn,Thank you for taking the time to rate your stay. We are delighted to see you had memorable interaction with our team . We welcome your comments and are looking at upgrading sections of our hotel. We have recently painted our reception area.We look forward to your next visit Sincerely The Kingsgate Dunedin team.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
9 Dec 2024 by NDS, Hotel Management
Kia Ora Debra,Thank you for choosing to stay with us and taking the time to review your stay. We appreciate your rating of 4/5 and look forward to your next visit.Sincerely The Kingsgate Dunedin Team
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Nds, Hotel Management
Kia Ora Guy,Thank you for taking the time to rate us.We appreciate the 5/5 score.We look forward to welcome you on your next trip to Otepoti.Sincerely The Kingsgate Dunedin Team
