Ratings based on 121 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Very quiet
by A verified traveler
Posted 10 Nov 2024
I thoroughly enjoyed my stay, hopefully when my family and myself stay again …the Queen rooms will have a coffee maker & the continental breakfast and whirlpool will be up and running 🙏🤗
by A verified traveler
Posted 3 Nov 2024
This water park is definitely designed for little children. We arrived on a Friday and paid $120 for the water park alone for 3 people , doesn’t include the $200 for the room. Was told that I’d have to rebuy passes for the rest of the weekend which would have resulted in another 2-300$$. I’m not sure who is responsible for miscommunication but when I booked It was stated (through the Expedia website) that a resort fee was only 20$ per person.
We then got to our room only to find that the pull out bed was full of crumbs and mini Lego’s as the previous people didn’t leave it for housekeeping to take care of. We were then changed rooms at no expense (thank god). Once we got changed we went down to the water park only to find out that the hot tub for adults wasn’t open 😒 very sad for this mama the next day after returning from an even we came back to find out that we had to get our room keys “recalibrated” as their system kicked them out. This was not stated upon check in. Now I will say that the front desk lady was very kind even for working 15 days straight. My 5 year old overall had a great time, my fiancés and I’s time on the other hand was just average. It was ok for the hype but definitely not worth the price.
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 27 Oct 2024
All good except bathroom sink in room 117 was super slow to drain.
by A verified traveler
Posted 21 Oct 2024
We wont be goin back... staff was rude... the restaurant wasnt open... the water park closed early!! Big waste of money!!
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 9 Oct 2024
