Ratings based on 763 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nice place to stay for the price!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by American Inn & Suites, Hotel Management
Hello, We are glad you enjoyed your stay and we hope to have you back in the near future. Thank you
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by American Inn & Suites, Hotel Management
Hello, We are glad you enjoyed your stay and we hope to have you back in the near future. Thank you
by A verified traveler
Posted 23 Nov 2024
Old and kind of cheap but worth the low price.
Comment from Hotel Management
25 Nov 2024 by American Inn & Suites, Hotel Management
Hello, We are glad you enjoyed your stay and we hope to have you back in the near future. Thank you
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by American Inn & Suites, Hotel Management
Hello, We apologize for any inconvince you may have experienced.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by American Inn & Suites, Hotel Management
Hello Thomas, We are glad you enjoyed your stay and we hope to have you back in the near future. Thank you
by A verified traveler
Posted 13 Nov 2024
There was blood on the shower head and in the shower, very unsanitary and health hazard. Would not recommend to anyone! Window was unlocked when we got there so had to look everywhere to make sure there wasn’t anyone in the room.
Comment from Hotel Management
13 Nov 2024 by American Inn & Suites, Hotel Management
Hello, The headhouse keeper went into the room to check it and there was no blood in the shower or on the shower head. Thank you
by A verified traveler from Houghton Lake
Posted 11 Nov 2024
The hotel smelled really bad, like something was rotting. My room was not clean, blankets were wadded and thrown up on the shelf in a heap, the bathroom floor was dirty, the tub had hair in it, and the screaming and yelling was the breaking point. I stayed for as long as I could but had to leave at 10:30 at night because it was so loud and uncomfortable. I really need a full refund because I had to go to a different hotel for the whole weekend.
Comment from Hotel Management
12 Nov 2024 by American Inn & Suites, Hotel Management
Hello, We apologize for any in convince this may have caused you but our housekeepers do a deep clean on all the rooms after a check-out, If you would have went down to the front desk and told them there was a noise complaint they would of called the guest and told them to quiet down. Thank you
by A verified traveler
Posted 9 Nov 2024
Room was fairly clean. Beds were comfortable. Toilet didnt flush very good.
Comment from Hotel Management
11 Nov 2024 by American Inn & Suites, Hotel Management
Hello, James we are glad you enjoyed your stay and we hope to have you back in the near future. Thank you
by A verified traveler
Posted 9 Nov 2024
Room was ok. Missing smoke detector. But bed was comfortable.
Comment from Hotel Management
9 Nov 2024 by American Inn & Suites, Hotel Management
Hello Hugh, We are glad you enjoyed your stay here at American Inn and Suites and we hope to have you back in the near future. Thank you
