Ratings based on 632 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Good attached pub
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler from Surrey

Posted 7 Nov 2024
Friendly staff. Very accommodating. Clean room. Comfortable bed. Parking can be a challenge but otherwise all good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
3 out of 5
by A verified traveler from Kelowna

This traveler left a rating score only Posted 31 Oct 2024
1 out of 5
by A verified traveler

Posted 27 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Prema, Hotel Management
Dear Stefanie,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Prema BoppudiManagerBest Western Cowichan Valley Inn
4 out of 5
by A verified traveler

Posted 24 Oct 2024
The breakfast finished at 9am which is too early for travelers
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2024
4 out of 5
by A verified traveler

Posted 23 Oct 2024
Great location easy to find easy to access the mall across from it
3 out of 5
by A verified traveler

Posted 23 Oct 2024
But the kitchen staff this am was lovely and very helpful
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