Ratings based on 970 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by DoubleTree by Hilton Dunblane Hydro, Hotel Management
Dear Morag,Thank you for taking the time to leave us a review. We hope to welcome you back again sometime soon.Kind Regards DoubleTree by Hilton Dunblane Hydro
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by DoubleTree by Hilton Dunblane Hydro, Hotel Management
Dear Juliana,Thank you for your rating of 4 out of 5! We’re glad to see that you had a positive experience with us.We look forward to welcoming you back soon.Kind Regards
by A verified traveler
Posted 17 Dec 2024
Great staff and food. Rooms and shared areas possibly looking a bit tired but good value for money.
Comment from Hotel Management
19 Dec 2024 by DoubleTree by Hilton Dunblane Hydro, Hotel Management
Dear Julie, Thank you for your feedback! We’re pleased to hear that you enjoyed our staff and food. We appreciate your comments about the rooms and shared areas and will take them into consideration as we continue to improve. We’re glad you found your stay to be good value for money and hope to welcome you back soon!Kind Regards
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by DoubleTree by Hilton Dunblane Hydro, Hotel Management
Dear Graeme,Thank you for leaving us a 5/5 rating, it seems like you had a great stay! We look forward to welcoming you back again for another memorable stay.Kind Regards
by A verified traveler
Posted 30 Oct 2024
It’s a lovely old building but it’s getting a little tired, worn carpets at the lifts and stairs. Nice small room lovely shower,
Comment from Hotel Management
31 Oct 2024 by DoubleTree by Hilton Dunblane Hydro, Hotel Management
Dear Colin, Thank you for taking time to share your experience here at DoubleTree by Hilton Dunblane Hydro. I am pleased to hear you enjoyed the old building, we are proud to work in a beautiful property with so much history. Thank you for your comments on the interior, we value guests opinion for our on going commitment to improve. We are currently in the process of updating areas in the hotel to meet the standards one would expect from such a property and we hope to welcome you back again soon. Kind Regards
by A verified traveler
Posted 27 Oct 2024
Very good stay breakfast was good hotel was busy but still got a parking spot drinks a bit more expensive but overall very enjoyable
Comment from Hotel Management
28 Oct 2024 by Dunblane Hydro Team, Hotel Management
Dear Robert,Thank you for taking time to share your experience at Doubletree by Hilton Dunblane Hydro.We are delighted that you enjoyed a pleasant and comfortable stay enjoying breakfast in the morning. We appreciate your comments regarding our bar pricing and will be happy to share with our bar manager.Thank you again for your time, we look forward to welcoming you again for another very good stay! Kind regards,Dunblane Hydro Team
by A verified traveler
Posted 21 Oct 2024
Lovely overnight dbb stay with our 2 kids
Comment from Hotel Management
22 Oct 2024 by Dunblane Hydro Team, Hotel Management
Dear James,Thank you for taking time to review your recent stay at DoubleTree by Hilton Dunblane. We are delighted you had an enjoyable stay and do hope that we can welcome you back again soon. Kind regards,
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Dunblane Hydro Team, Hotel Management
Dear Jonathan,Thank you for taking time to review your stay at Doubletree by Hiltond Dunblane Hydro.We are thrilled to receive your 5 out of 5 rating!! We hope to welcome you in the not too distant future for another great stay! Kind regards,
by A verified traveler
Posted 19 Oct 2024
The breakfast was lovely.
A few things need upgrading in the room.
The bathroom sink was blocking, and didn't run cold water.
The maintenance staff did sort the unblocking in good time for the next night's stay and we got bottles of drinking water to make up for the lack of cold drinking water on tap.
Comment from Hotel Management
25 Oct 2024 by Dunblane Hydro Team, Hotel Management
Dear Julie,Thank you for sharing your feedback regarding your recent stay at Doubletree by Hilton Dunblane Hydro. We're thrilled to hear that you enjoyed our breakfast—it’s always wonderful to start the day with a great meal!We apologise for the initial issues you encountered with the bathroom sink and the lack of cold water. I’m glad our maintenance staff was able to address the blockage quickly and that you received bottled water in the meantime. We appreciate your understanding as we worked to resolve these concerns.Your feedback about potential upgrades in the room is valuable, and we will certainly take it into consideration as we strive to enhance our guest experience.We hope to welcome you back in the future for an even better stay. Kind regards,
by A verified traveler
Posted 17 Oct 2024
Room was dirty mold on walls in corner and cobwebs on windows and no heating in room
Comment from Hotel Management
22 Oct 2024 by Dunblane Hydro Team, Hotel Management
Dear Stephen,Thank you for taking time to review your stay at Doubletree by Hilton Dunblane Hydro.We sincerely apologize for the issues you encountered with the cleanliness of your room, the presence of mold, cobwebs and the heating problems. This is no the standard we strive for, and we are sorry for any discomfort this may have caused you. Please be assured that we take your comments seriously. We have shared your concerns with our housekeeping and maintenance teams to address these issues promptly. Your feedback is important in helping us improve our services and facilities.Thank you again for taking time to share your experience. We do hope that we may welcome you again in the future and ensure a more enjoyable experience.Kind regards,
