Ratings based on 89 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Staff friendly limited parking space not sound proof as advertised
by A verified traveler
Posted 20 Oct 2024
Nice hot breakfast for free each day with several tasty choices and a Waffle stand to make your own wafflez
by A verified traveler
Posted 2 Oct 2024
Room was clean, spacious and modern. It is within walking distance of shopping, dining and boardwalk. My only complaint is the thumping noise at 8am. Free breakfast was good.
by A verified traveler
Posted 27 Sep 2024
Centrally located and nice but the rooms were quite small.
by A verified traveler
Posted 25 Sep 2024
I requested a room I could see outside. The room didn't have a window and I was nextdoor to the housekeeping dept. They were drilling and pounding after 11pm, noise was mild but still they shouldn't be repairing or doing maintenance this late. Air-conditioning timer knob was broken and vents were dirty. However, the room was clean and the staff was professional and courteous.
by A verified traveler from Las Pinas
Posted 8 Sep 2024
Since the hotel is so close to everything in Dumaguete, I always stay here when I visit. The staff is friendly and helpful, and the location is quiet and safe. The facilities alone have begun to deteriorate, although they are still suitable for a few days' stay.
by A verified traveler
Posted 23 Aug 2024
by A verified traveler
Posted 22 Aug 2024
Staff were always ready to assist a senior citizen.
by A verified traveler
Nice enough hotel and room, but...
Posted 11 Aug 2024 on HotelsHotel is in a central location and most of the stores, bars, restaurants and nightlife are within reasonable walking distance. Staff usually helpful and friendly, but sometimes staff at breakfast were not. Breakfast was ok, but not great, but I persevered as it was included.
Nice room, but thin walls, I could hear persons in corridor and rooms next door. On one occasion I could even hear the person in the room next door getting a massage (fortunately just a regular massage!). The door handle on ensuite bathroom door came off completely while I was inside and I was momentarily trapped, not being able to open the door. I had to shove the handle forcibly back on and was fortunately able to get the door open. The one time I requested a room clean, housekeeping threw out the hand soap and didn’t replace. They also didn’t replace shower gel or toilet paper. The rubbish bin in the corridor was not emptied for several days. I asked housekeeping to empty it and they did not. It was only emptied after speaking with front desk staff.
by A verified traveler
Posted 24 Jul 2024
