Ratings based on 634 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Beautiful views and great customer service. Garage parking a plus. The only bummer was the shower only had warm water, not hot water. I would stay at this property again.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Carol Caskey - Front Desk Manager , Hotel Management
Thank you for the 5/5 rating, Jeremy!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Carol Caskey - Front Desk Manager , Hotel Management
Thank you for your rating, Bobbi!
by A verified traveler
Posted 14 Nov 2024
This is a beautiful property. The hospitality you will receive from staff the moment you walk in to until the moment you checkout is amazing. We loved the complimentary treats and smores at night around the fire pit. Being able to rent bikes for a trip to canal park was convenient and fun! The room was fantastic, clean and felt like home with the fireplace, kitchen and jacuzzi tub.
It was one of the best stays I've had in years and I travel a lot. Thank you Beacon Pointe!
Comment from Hotel Management
16 Nov 2024 by Carol Caskey - Front Desk Manager , Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Beacon Pointe was one of the best you’ve had in years! It’s great that you enjoyed the complimentary treats, s'mores by the fire pit, and the convenience of our bike rentals for a fun trip to Canal Park. We’re also glad to know that you felt right at home in your room with the fireplace, kitchen, and jacuzzi tub. Your kind words mean a lot to us, and we can’t wait to welcome you back for another amazing stay!
by A verified traveler
Posted 14 Nov 2024
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Comment from Hotel Management
16 Nov 2024 by Carol Caskey - Front Desk Manager , Hotel Management
Thank you for your feedback. We're sorry to hear that your stay didn’t meet expectations. If you have any specific concerns or suggestions, please feel free to reach out to us directly. We value all guest feedback and are always looking for ways to improve.
by A verified traveler
Posted 9 Nov 2024
We loved the room and the view! Grab and go breakfast was also a bonus!
Comment from Hotel Management
16 Nov 2024 by Carol Caskey - Front Desk Manager , Hotel Management
Thank you for your kind words! We're so glad you enjoyed the room, the view, and the grab-and-go breakfast. We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Carol Caskey - Front Desk Manager , Hotel Management
Thank you, Trevor!
by A verified traveler
Posted 8 Nov 2024
We love the location and the walking/bike path right outside the property!!!
Comment from Hotel Management
16 Nov 2024 by Carol Caskey - Front Desk Manager , Hotel Management
Thank you for your wonderful feedback! We're so glad you enjoyed the location and the convenient walking/bike path right outside the property. It's one of our favorite features as well! We hope to welcome you back soon for another great stay!
