Ratings based on 98 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Property was ok but surround normal
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2023
1 out of 5
by A verified traveler from San Mato

Posted 13 Oct 2023
Room had a stinging wasp nest outside which caused dozens of flying insects to enter the room in the early morning. The light near bed was full of dead wasps. They were large snd aggressive. It was really terrifying. We kept windows after first two nights but rooms was very stuffy snd uncomfortable. After first night I notified the hotel front desk and they later told me they had no sign of any insects. We complained, showed photos and they did not show any concern. I was told that the city government did not allow the hotel to exterminate the wasp nest . We were stuck for six nights. No other hotels available, no room change snd no card from hotel manager. We paid in advance. We finally just kept the windows closed tight but with no ventilation it was terribly uncomfortable but better than having dozens of stinging wasps frenzied in the room. Please save future guests this nightmare.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jul 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2023 on Hotels
4 out of 5
by A verified traveler

Posted 26 May 2023
There was a smell of mould in the corridor on the ground floor around the reception area. However, the rooms we freshly redecorated and new furniture were installed. The bed was comfortable and soft.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2023