Ratings based on 68 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024 on Hotels
The hotel was adequate for a 1 night stayed. It’s a little faded & in need of an upgrade décorwise. There were no coffee making facilities in the bedroom & there were no vegan options.
by A verified traveler from Miami
Posted 6 Aug 2024
This is a nice family owned property. We picked it because it was a 15 minute drive away from Mont San Michele. Parking was on site, secure and easy. The rooms and common areas of this property are dated but clean and well-maintained. The bathrooms appear remodeled and while they are small, they are extremely functional. The only major letdown for us was the terrible Wi-Fi speed and service interruptions constantly Unfortunately, we needed the Wi-Fi that evening, but could not use it at all. The real challenge with Expedia Reservations like this one is their app which they claim allows you to message the property however the message feature has not worked on this end of the properties we have booked during the day. They also provide the prop a bizarre and unattended Expedia email and not the guests personal email, which was a huge and vacation ruining experience Ing this day for us. We could not communicate with the property and the property had some restrictions regarding check-in time which were not reflected on The Expedia mobile app used to make the reservation. We are starting to lose our faith slowly in the Expedia and Hotels.com brands as their customer service has practically vanished.
Comment from Hotel Management
20 Aug 2024 by Patrice GIRRES, gérant, Hotel Management
Thank you for your report on our hotel.Sorry for the Wifi, if usually that is OK, we have indeed sometimes problems with it, and we have decided to renovate our wifi infrastructure for next year for this reason.As for the relation with Expedia, indeed it can be a problem for us if we are not able to join you with the data you let in the system, as we have always precise information to give you to prepare your stay. If you do not have any feedback from us, we advise you, especially if you plan to arrive late in the evening, to get contact with us by phone so that we organize your arrival. And we advise you to do this with every hotel where you go, to get a human contact, which can prevent problems.We hope you have had all the same a nice end of holidays.
by A verified traveler
Posted 4 Aug 2024
Great location with beautiful gardens right on the river.
Efficient and attentive staff.
Excellent parking.
Excellent restaurant and food.
Able to order drinks in the garden.
Clean room with comfortable bed, linens and towels.
Bedroom and bathroom a little small but served the purpose.
Carpets and decor a little tired and could do with updating.
Overall very nice stay and would recommend.
Comment from Hotel Management
6 Aug 2024 by Patrice GIRRES, gérant, Hotel Management
Thank you very much for all these details about our garden, parking, restaurant, room and staff. You are true when you say we need to renovate, and that is what we are indeed doing year after year. for example, the bathromm in your room is completely new and has been renovated last winter.Thank you again and we hope to see you again a next time.
by A verified traveler
Posted 30 May 2024
Quaint small hotel on the Selune River in a small town in Normandy. About a 15 minute drive to the beautiful Mont Saint Michel.
by A verified traveler
A memorable stay for all the right reasons!
Posted 31 Aug 2023 on HotelsWe were there for a week half board. On checking in we were asked about any food issues and the menu reflected the wish for no mussels. Every meal was delicious and beautifully presented, including the Monday "tray meal". All the waiting staff and room cleaners were very polite and efficient. The owners were extremely helpful and friendly and both spoke excellent English. The car was accommodated in their gated parking area with a clear sign indicating our slot. We couldn't wish for a more relaxing and enjoyable stay.
Comment from Hotel Management
31 Aug 2023 by Patrice GIRRES, Hotel Management
Thank you so much for this comment !You have stayed several days with us, and you have accepted at the beginning of your stay to answer us on some points of organization. It was then a real pleasure for us to do our best for you, knowing your answers. Even on tray indeed when our restaurant is closed ! :-)We are very happy that you have spent a pleasant and peaceful stay with us in our beautiful area around the Mont-Saint-Michel. We wish we will be able to welcome you again at another opportunity.With pleasure.Patrice & Sandra
by A verified traveler
Posted 29 Jul 2023 on Hotels
Comment from Hotel Management
25 Aug 2023 by Patrice GIRRES, Hotel Management
Merci
by A verified traveler
Posted 5 Jul 2023 on Hotels
Comment from Hotel Management
25 Aug 2023 by Patrice GIRRES, Hotel Management
Merci
by A verified traveler
Posted 30 Dec 2022
by A verified traveler
Good little Auberge
Posted 14 Oct 2022 on HotelsFriendly service. Beautiful garden on the river. We should have stayed in for dinner as there is not much eating options near by. However in October some places only open a few days a week or close and take vacation.
Comment from Hotel Management
18 Jan 2023 by Patrice GIRRES, gérant, Hotel Management
Thank you for your comment. Indeed take care especially on Sundays and Mondays if you plan to have dinner without booking. Most of restaurants are closed. Our restaurant is open on Sunday evening between Easter and the end of October. It is closed on Mondays and Tuesdays (excepted in summer) but even when closed we have a dinner solution for our hotel customers who really do not want to go outside for dinner.
by A verified traveler
Overall nice place!
Posted 25 Jul 2022 on HotelsNice classical French hôtel . Little bit worn out. No AC, old carpeting . Very nice and helpful staff
Comment from Hotel Management
27 Jul 2022 by Patrice GIRRES, gérant, Hotel Management
Thank you for your feedback. It has been a pleasure to welcome you.
