Ratings based on 642 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by jay, Hotel Management
Dear Nicole, Thank you for taking the time to give us your feedback of your stay at our hotel. We strive to make sure each and every guest enjoy their stay. However, in your case we failed. We are using your survey to help us to ensure that we keep these problems from happening again. It is our hope that you give us another chance to wow you in the future.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by jay, Hotel Management
Dear Van,Thank you for taking the time to give us your feedback of your stay at our hotel. We strive to make sure each and every guest enjoy their stay. However, in your case we failed. We are using your survey to help us to ensure that we keep these problems from happening again. It is our hope that you give us another chance to wow you in the future.
by A verified traveler
Posted 19 Nov 2024
Good
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear franklin, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Alejandro, It seems you gave a rating of 1 out of 5, but you didn’t specify what issues led to that score. Could you share more details about your experience? We want to make sure we understand your concerns clearly, so we can work on improving and addressing any areas that may have been disappointing during your stay.
by A verified traveler from racine
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Guest, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Aaron, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 12 Nov 2024
Overall my stay was good. The pros include comfortable clean room, all the amenities mentioned was offered. Water pressure was was good. Cons include that the hotel is being renovated (which is a good thing) so there were some details that still need to be updated. The major con that I would say was the breakfast is bad. Food lacked favor. Had biscuit and gravy and bacon which had no taste. The next day we just skipped breakfast and went to a restaurant. Overall, besides breakfast I would recommend to anyone looking for an affordable clean and comfortable stay.
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Dustin, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 11 Nov 2024
The property provided a good night sleep. There was no shower gel in the shower.
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 11 Nov 2024
Ok
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear dan, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
