Ratings based on 639 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Good
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear franklin, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Alejandro, It seems you gave a rating of 1 out of 5, but you didn’t specify what issues led to that score. Could you share more details about your experience? We want to make sure we understand your concerns clearly, so we can work on improving and addressing any areas that may have been disappointing during your stay.
by A verified traveler from racine
Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Guest, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Aaron, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 12 Nov 2024
Overall my stay was good. The pros include comfortable clean room, all the amenities mentioned was offered. Water pressure was was good. Cons include that the hotel is being renovated (which is a good thing) so there were some details that still need to be updated. The major con that I would say was the breakfast is bad. Food lacked favor. Had biscuit and gravy and bacon which had no taste. The next day we just skipped breakfast and went to a restaurant. Overall, besides breakfast I would recommend to anyone looking for an affordable clean and comfortable stay.
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear Dustin, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 11 Nov 2024
The property provided a good night sleep. There was no shower gel in the shower.
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 11 Nov 2024
Ok
Comment from Hotel Management
20 Nov 2024 by jay, Hotel Management
Dear dan, Thank you for your survey. We do use these surveys to help us to keep improving our hotel. We hope that you will come back and visit us again.
by A verified traveler
Posted 9 Nov 2024
Room was ready early and had everything i needed. Staff was very friendly.
Comment from Hotel Management
9 Nov 2024 by Nick B, Hotel Management
Thank you for your kind review! We’re glad to hear your room was ready ahead of schedule and met your needs. Our team takes pride in providing a friendly and welcoming experience for every guest. We hope to see you again soon!
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Nick B, Hotel Management
Thank you for your feedback. We appreciate you taking the time to let us know about your experience. If there’s anything we can do to make your next stay even better, please don’t hesitate to share. Your input helps us improve!
