Ratings based on 988 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 7 Nov 2024
by A verified traveler from Old Colwyn
Posted 31 Oct 2024
Perfect resort
Comment from Hotel Management
1 Nov 2024 by Enisa Grebovic, Head Concierge, Hotel Management
Dear Chris,Thank you for your stay at Sun Gardens Dubrovnik!Thrilled to see that you had a perfect stay with us.Looking forward to welcome you again and sending you warm regards, Enisa
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Enisa Grebovic, Head Concierge, Hotel Management
Dear Kenneth, Thank you for staying with us!We are happy to see that you enjoyed your stay at Sun Gardens Dubrovnik.With kind regards, Enisa
by A verified traveler from Godalming
Posted 24 Oct 2024
We had to make a big deal to get an upgrade. The person at the front desk tried very hard, assuring us that there were no available rooms for the upgrade.
When we spoke with her supervisor, we found out that this was not the case. In addition, speaking with the cleaning personnel, they confirmed that there were plenty of superior rooms available.
It is not fair that this is used to concrete a sale, but then disregarded at the point of check in
Comment from Hotel Management
24 Oct 2024 by Enisa Grebovic, Head Concierge, Hotel Management
Dear Mr. Javier, Thank you for your ten days stay with us. We have already replied to you in private message. Hoping that we will be able to welcome you back, we are sending you warm regards, Enisa
by A verified traveler
Posted 23 Oct 2024
Great property. It was a nice break after a week long travel through Croatia. My daughter enjoyed the pools and I enjoyed the spa.
Comment from Hotel Management
24 Oct 2024 by Enisa Grebovic, Head Concierge, Hotel Management
Dear Kunal,Thank you for your recent stay with us!Happy to see that you enjoyed every bit of it! Looking forward to your next arrival and sending you warm regards, Enisa
by A verified traveler
Posted 10 Oct 2024
Everything top quality. The rooms were good, clean. Nice grounds for walking. Great beach. I would go back again.
Comment from Hotel Management
11 Oct 2024 by Ana, Hotel Management
Thank you very much for your feedback.Looking forward welcoming you again :)
by A verified traveler
Posted 8 Oct 2024
My husband and I came here on our honeymoon and couldn’t recommend it enough! A beautiful spot with the best service.
Comment from Hotel Management
9 Oct 2024 by Enisa Grebovic, Head Concierge, Hotel Management
Dear Maria,Thank you so much for the great review about our property and service. We are glad that you picked us for such a special trip, there is no better place to celebrate love than Dubrovnik!With best regards, Enisa
by A verified traveler
Posted 8 Oct 2024
We’ve absolutely enjoyed our stay at Sun Gardens. We stayed in an apartment and it was in an amazing state. Has everything you need and you can always ask reception for any requests like cleaning hours, how often cleaning happens etc.
We stayed here with a 1 year old and we enjoyed the pools, restaurants and transportation options offered. Everything was in a very good state and people were very friendly.
The only downsides of the hotel were the pool temperature outside and inside. For children the indoor pool is a little on the cool side and the outside pool is non heated so if the weather has been bad, it’s way too cold for children to play in the pool. Would be nice if that was heated for the little ones.
The other downside was the grocery store at the hotel. I get that things are more expensive due to the nature of the hotel and the convenience but the prices are inflated too much. If you have an apartment you really can’t do proper grocery shopping without questioning your sanity at the til. I mean 8 euros for a tray of mushroom… really?
But besides that I would say it’s amazing and we enjoyed our stay. Friendly staff, good facilities, great restaurant and amazing accommodation
Comment from Hotel Management
9 Oct 2024 by Enisa Grebovic, Head Concierge, Hotel Management
Dear Lennard,Let us thank you for your recent stay with us and for all the comments that you made. Always nice to hear from our guests, we appreciate all the remarks that you made. Special thank you for mentioning our service, we are proud and happy to see that. We truly hope that you will visit us again and until then we are all sending you best regards, Enisa
by A verified traveler
Posted 6 Oct 2024
The property was excellent. Best place to stay in the area by far. 15min drive to Dubrovnik, but well worth the amenities and beauty of the hotel and environment.
Comment from Hotel Management
7 Oct 2024 by Enisa Grebovic, Head Concierge, Hotel Management
Dear Dana,Thank you very much for your stay with us and for taking the time to leave this review.Looking forward to your next visit and sending you warm regards, Enisa
