Ratings based on 24 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2022
Perfect quiet location and we enjoyed it immensely
Comment from Hotel Management
11 Jun 2022 by Manager, Melek Acc., Hotel Management
Thank you so much for your kind words, Cameron. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
by A verified traveler
Lovely studio style apartment.
Posted 3 Oct 2021 on HotelsA lovely studio style apartment with full kitchenette including washing machine. We only stayed for one night, but would have made a great base for several days whilst exploring Dubrovnik. High quality finish to full apartment including a nice modern bathroom. Hostess was warm and friendly and very helpful to find the best parts of the old town.
Comment from Hotel Management
3 Oct 2021 by Manager, Melek Acc., Hotel Management
Thanks so much for your feedback! We’re really glad you enjoyed your stay. Your review means a lot to us and lets us know we’re on the right track!
by A verified traveler
Value and convenience; Great host and location
Posted 2 Oct 2021 on HotelsGreat location with great accommodations. Slavica was an excellent host and made sure we had everything we needed to enjoy our stay. The apartment was in a quiet end of the city, away from all of the hustle and bustle. Just round the corner to conveniently enjoy the Dubrovnik experience.
Comment from Hotel Management
2 Oct 2021 by Melek Acc. , Hotel Management
Thank you for giving us a perfect rating and recommending our place to other travelers. I’m sure our staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to hear from you soon.
by A verified traveler
Posted 16 Jul 2021 on Hotels
Great location in old town. Clean facilities. The host was very responsive and accommodated my last minute changes in travel plans - eg checking in earlier and having a later checkout. The room had a window which overlooked an outdoor theater which was pleasant. Highly recommend this stay.
Comment from Hotel Management
16 Jul 2021 by Manager, Melek Acc., Hotel Management
Hi Irene! We are very happy you have enjoyed your short stay. Also we are glad you found the outdoor theater view very pleasent. It's just one of many curious things this place has and definitely makes it special.
by A verified traveler
Amazing stay!
Posted 15 Jul 2021 on HotelsThis place is amazing! Right in the middle of Old Town, within the walls and close to all the sites and bus stops.
The hostess was amazing and answered all my (many) questions with patience. I would stay here again without any hesitation.
Only downside is that it next to an open air theater and on the nights that they have movies (not every night but both nights I was there), it was very loud till 11pm but I would still stay here.
Comment from Hotel Management
15 Jul 2021 by Manager, Melek Acc., Hotel Management
Thank you for taking your time to describe your experience. Such useful and detailed information will defenitely help other travelers. Hope to see you again. P.D. For all cinephiles: if you choose the Basic double room you can watch movies for free ;)
by A verified traveler
Posted 8 Jul 2021 on Hotels
Comment from Hotel Management
8 Jul 2021 by Melek Acc. , Hotel Management
Thanks for a great review, Jamie. We work really hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope to see you again.
by A verified traveler
Posted 27 Jun 2021 on Hotels
Awesome location in the heart of the old city.
Comment from Hotel Management
27 Jun 2021 by Manager, Melek Acc., Hotel Management
Thank you so much for your feedback! We’re really glad you enjoyed your stay in Melek-Dubrovnik.
Looking forward to seeing you again.
by A verified traveler
Posted 17 Aug 2019
The rooms were in an amazing location within the city walls. Based on the photo of the room I expected a small kitchen as well but we got a room instead. It was beautiful but really small, so you keep bumping into things. Shower did not have enough hot water - the heater is always working but the hot water runs out quickly and then you need to wait 20 minutes or so. We also had an outdoor movie theater right outside our wonder which was a really nice surprise but it was also really noisy at night when trying to sleep. Overall had a great experience though!
Comment from Hotel Management
18 Aug 2019 by Angelus Acc. , Hotel Management
Dear guest, thank you for sharing your experience. We are glad you had a nice time. As a manager I have to add a few things. We try to give an accurate information to our customers with the pictures. Basic Double Room does not have a kitchen as shown and described. If you look the main album of the property [this is how expedia/hotels organize the pictures], you will find many pictures mixed of all our rooms, so probably you just checked the property pictures. After complete remodeling we changed our water tanks and it is first time after that we hear that hot water runs very quickly. Maybe you found our pre-reno information paper where we explain about water tank we had before. However we will check if somebody changed the water capacity on the tank. We are glad you enjoyed the open air cinema. The day they have programed a movie it starts at 8 o 9pm and finish at 11pm approx. That can be an issue only if you need to sleep before 11pm. After that there is no problem to sleep as we are located in a quiet street. However, we are glad you had an excellent experience inspite the few details you have mentioned.
Hope to see you again soon.
by A verified traveler
Posted 29 Jul 2019 on Orbitz
The location is incredible. It was so wonderful to be able to walk around the town and easily come back to the apartment for a rest and to cool off before heading back out. The room itself was pristine and newly renovated. It was beautiful and very comfortable. The A/C was a life saver during the heat wave and the outdoor movie theater outside of my window was a fun surprise. It was exactly what I was hoping for!
Comment from Hotel Management
30 Jul 2019 by Angelus Acc. , Hotel Management
Dear Happy Guest, thanks for leaving us such a wonderful review. Our staff will definitely be happy to read your review. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
by A verified traveler
Good host, good location
Posted 1 Jul 2019 on HotelsGreat host provide all information i want, good location, clean and tidy room
Comment from Hotel Management
2 Jul 2019 by Angelus Accommodation , Hotel Management
We are happy to hear that you enjoyed your stay. Thank you for your visit.
