Ratings based on 62 Verified Reviews

3.9 out of 5
85% of guests recommend
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 12 May 2024
This was a cheap place to stay so not expecting much but for the money it was ok and the location was excellent
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 20 May 2023
I spent wonderful time in their house. Room was clean and bed was comfortable to sleep. Shower room is also clean. I didn’t swim in the pool but I wish I could have swam in the pool. All staffs are friendly. I hope I will stay the guest house again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2023
1 out of 5
by A verified traveler

Posted 9 Jun 2022
Bed bugs!!! At first the property seemed like a decent valve. Things wern't the best but check in was easy, host was nice, place was nice for the price BUT then my wife woke up in the morning with many bed bug bites!! We also saw them alive as well as dead bed bugs in the bed! And blood droplets from them. Horrible!!!
4 out of 5
by A verified traveler from london

Posted 11 Oct 2019
In my booking, it said a patio so I was a bit confused when I was directed to a room. It doesn't matter since the room was neat and has a toilet and shower which was what i really needed. The room was just the right size, has a little fridge, a kettle and cups for coffee or tea (not provided). But there are no teaspoon to stir my hot drink and cups are not also collected/washed by the staff. Also, I dont have anywhere to clean it apart from the sink in the toilet. I go out early in the morning and go home late so I dont have anyone to speak to with my concerns nor do they have a contact number to call. I think they live there but I have seen them only once and that was when I checked in. When I checked out (7:30 am) I havent seen anyone as well, so I just left the room open and the keys on the table. I dont know if that was the right thing as they didnt give instructions but that what the other occupant did. Overall and despite that, the stay was lovely. I was comfortable with the room and having the property near a spermarket was really convenient. It was a bit of a walk going to the old town and the main bus station but I enjoyed the view.
3 out of 5
by A verified traveler

Posted 22 Aug 2019 on Hotels
We stayed at Guest House Kusalo because we decided to add an extra night to our stay in Dubrovnik and wanted something closer to the bus station than where we were staying on the old town. As we were moving hotels, we arrived quite early and even though they were finishing the cleaning they allowed us to check in early. We were also offered a glass of ice water which was very much appreciated on a hot day. There is no reception which is fine but you just need to let them know what time you are coming in advance. The room itself was ok but there were a few maintenance issues in the bathroom. The bathroom door was broken off it’s hinges and the light didn’t work. As there was no reception we couldn’t tell anyone about these issues and we left early the next morning.
5 out of 5
by A verified traveler

Very hospitable owners

Posted 15 Aug 2019 on Hotels
Good value for the money, really friendly owners on site.
1 out of 5
by A verified traveler

Avoid at all costs!

Posted 14 Aug 2019 on Hotels
Horrible, horrible experience. A tiny, small room offered for two people - we had to jump over our suitcases to make it to our beds. The beds were unbelievable, not in a good way. I mean really unbelievable: small, but the real problem was they were made up! No actual proper mattresses - just a collection of pieces of foam on top of each other. They'd move and slide towards the floor after 2 mins of being on them (my friend took photos of the beds, I don't have them unfortunately). I literally woke up with backache every morning I was there. Left the place and booked a last minute Airbnb to spend our last night (unfortunately Hotels refused to cancel our booking, despite being on the phone with them for 90 minutes, explaining the horrific conditions).
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2019