Ratings based on 584 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Club Dubrovnik, Hotel Management
Dear Ms. Virginia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Željko Bjelobaba Hotel General Manager
by A verified traveler
Posted 1 Sep 2024
Hotel was big, clean and had a nice view. Staff friendly and helpful. The downside noisy, limited sitting area at the lobby. The pool is nice, big but very noisy and lots of children. There is no space to swim. Food is good, coffee was very bad. Dinner time no drinks you will need to purchase water for 5 Euros a bottle. Overall great hotel for families with young children not for adults
Comment from Hotel Management
1 Sep 2024 by Club Dubrovnik, Hotel Management
Dear Mr. Munir,Thank you for taking the time to share your detailed feedback regarding your recent stay at Club Dubrovnik Sunny Hotel. We are pleased to hear that you found our hotel spacious, clean, and appreciated the beautiful views. It is also gratifying to know that our staff provided friendly and helpful service during your visit.We regret to learn that certain aspects of your stay did not meet your expectations. We apologize for any inconvenience caused by the noise and limited seating areas, both in the lobby and around the pool.Your feedback is valuable to us as it helps us identify areas for improvement. While we strive to create a family-friendly atmosphere, we acknowledge that the experience may differ for adults seeking a quieter stay. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 26 Jul 2024
Everything is good for the value what I paid for summer July . Very clean hotel and convenient.
Near to beach . Swimming pool was nice .
Few points if they can improve then will be 10 out of 10 . The room should have fridge in this hot weather so we can keep our drinks cool all the time .
Also for evening meal that included in price should provide at least soft drinks & juice for free .
Comment from Hotel Management
22 Aug 2024 by Club Dubrovnik, Hotel Management
Dear Mr. Hoon,Thank you for sharing your positive feedback and for choosing our hotel for your summer stay. We are delighted to hear that you found our hotel to be clean, convenient, and enjoyed the proximity to the beach and our swimming pool.We appreciate your suggestions for improvement.We will certainly take these suggestions into consideration as we continue to enhance our guest experience.We are thrilled that you had a good stay overall and hope to have the pleasure of welcoming you back in the future for an even better experience.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 10 Jul 2024
Our stay was pleasant and suited our needs. The hotel was clean and tidy, as were our rooms. The food in the hotel restaurant is actually incredibly good - and should be tried to be believed.
The only downside was Dubrovnik's prices in general - rather than the specific hotel prices. Eating out is very expensive, and that includes drinks at the hotel restaurant and mini-bar in the reception. Extortionate prices for what's on offer - but you pay for convenience.
The hotel staff were overall friendly, however, we did have multiple occasions where we found bar staff rude and dismissive in the hotel.
Comment from Hotel Management
10 Jul 2024 by Vlado, Hotel Management
Dear Mr. Thomas,Thank you for sharing your experience following your recent stay at our hotel. We are delighted to hear that you found our accommodations clean and tidy, and that the quality of the food in our restaurant exceeded your expectations. Your kind words regarding the overall friendliness of our staff are much appreciated.We apologize for the negative interactions you had with some of our bar staff. This is certainly not reflective of the standards we aim to uphold. Rest assured, we will address this with our team to ensure that all guests receive the courteous and attentive service they deserve.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Family hotel
Posted 30 Jun 2024 on HotelsGreat hotel, but very family focused, lots of children.
Comment from Hotel Management
18 Sep 2024 by Club Dubrovnik, Hotel Management
Dear Ms. Sally, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Željko Bjelobaba Hotel General Manager
by A verified traveler
Lovely stay
Posted 23 Jun 2024 on HotelsVery nice mostly family orientated hotel with beautiful paths connecting to the other sister hotels. In the heart of Lapad and an easy and cheap uber ride to old town. Nice beach and pool. Kind staff and a really lovely room setup for our anniversary thank you! We had such a lovely time.
A bit weird to charge for pool towels per day without even providing one for free but only a small charge. Plenty of vegetarian options and food labelled clearly. Not even water is included for dinner- there could be a tap to at least take tap water.
Comment from Hotel Management
26 Jun 2024 by Vlado, Hotel Management
Dear Ms. Ayala, On behalf of all our Club Dubrovnik team, I would like to thank you for staying at Club Dubrovnik Sunny Hotel and for all your kind words. We are proud of our devoted team as they are the ones who make your experience memorable.We are delighted to hear that you enjoyed your stay, especially the family-friendly atmosphere and beautiful location.We are glad that you enjoyed the vegetarian options and found the food labeling clear. We are pleased to hear that you appreciated the special room setup for your anniversary.Regarding your comments about the charge for pool towels, we would like to inform you that this fee is part of our water preservation concept and environmental care.Through this initiative, we aim to raise awareness among our staff and guests about the importance of conserving natural resources. We encourage everyone to join us in this effort.It will be our pleasure to see you again at Club Dubrovnik Sunny Hotel.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 23 Jun 2024
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Comment from Hotel Management
26 Jun 2024 by Vlado, Hotel Management
Dear Mr. Morten, Thank you for booking Club Dubrovnik Sunny Hotel and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We hope that we have earned your trust to stay with us again. Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by Vlado, Hotel Management
Dear Ms. Sarah, Thank you for booking Club Dubrovnik Sunny Hotel and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We hope that we have earned your trust to stay with us again. Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 20 Jun 2024
I booked two rooms - one with a sea view and one with nature view. The sea view room was beautiful, renovated and very comfortable, with a sofa and a nice balcony. The other one not so much, it was dated (not yet renovated) with older furniture and a balcony with the reception area view. Overall, we really liked the restaurant, the pool, the beach and the surroundings. Wifi worked good in all areas. It would have been nice to have a fridge in the room.
Comment from Hotel Management
20 Jun 2024 by Vlado, Hotel Management
Dear Ms. Tajana,Thank you staying at Club Dubrovnik Sunny Hotel and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We are delighted to hear that you enjoyed the beautiful sea view room, the comfortable amenities, and the lovely balcony. It is also wonderful to know that you appreciated our restaurant, pool and the surrounding areas.We are sorry to hear that the room with garden view did not meet your expectations.We hope to welcome you at Club Dubrovnik Sunny Hotel again.Warm regards,Željko BjelobabaHotel General Manager
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by Vlado, Hotel Management
Dear Guest, Thank you for taking the time to write this lovely review. We are happy to hear you had such a great time and to hear you enjoyed our Club Dubrovnik Sunny Hotel so much. We hope to welcome you again at our hotel.Warm regards,Željko BjelobabaHotel General Manager
