Ratings based on 1,406 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Breakfast was fantastic!
by A verified traveler from Sooke
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
There was some dust on the top of the bed and dropping down to the bed. The room seemed a bit cold mainly bathroom,heater will be good in winter months. There was only a smaller window facing to the inside court,so not a lot natural light. The bed/pillows and matress was very comfortable. Breakfast had a large selection of nuts and seeds.Coffe ok only from the machine.
by A verified traveler
Posted 18 Nov 2024
My sister and I enjoyed our stay. The staff was particularly
Helpful and pleasant. When our phone and TV wasn't working Camilo A. came to our room and quickly resolved both issues with a courteous and sincere effort to get it taken care of as quickly as possible. Everyone at the checkin desk was exceptionally experienced.
by A verified traveler
Posted 18 Nov 2024
Fabulous hotel, top notch facilities and in a great area for bars and shopping.
Tram stop right outside giving you access to the full city!
Can’t recommend enough
by A verified traveler
Posted 18 Nov 2024
Lovely hotel in the middle of the city centre, shopping and bars on your doorstep.
Would definitely recommend this hotel.
by A verified traveler
Posted 18 Nov 2024
Everything was great
by A verified traveler
Posted 17 Nov 2024
Great location and lovely room