Ratings based on 1,406 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Breakfast was fantastic!
5 out of 5
by A verified traveler from Sooke

This traveler left a rating score only Posted 19 Nov 2024
4 out of 5
by A verified traveler

Posted 18 Nov 2024
There was some dust on the top of the bed and dropping down to the bed. The room seemed a bit cold mainly bathroom,heater will be good in winter months. There was only a smaller window facing to the inside court,so not a lot natural light. The bed/pillows and matress was very comfortable. Breakfast had a large selection of nuts and seeds.Coffe ok only from the machine.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
My sister and I enjoyed our stay. The staff was particularly Helpful and pleasant. When our phone and TV wasn't working Camilo A. came to our room and quickly resolved both issues with a courteous and sincere effort to get it taken care of as quickly as possible. Everyone at the checkin desk was exceptionally experienced.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Fabulous hotel, top notch facilities and in a great area for bars and shopping. Tram stop right outside giving you access to the full city! Can’t recommend enough
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Lovely hotel in the middle of the city centre, shopping and bars on your doorstep. Would definitely recommend this hotel.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Everything was great
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Great location and lovely room