Ratings based on 989 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
All the staff make a stay here great! All friendly and accommodating! Would definitely recommend this hotel.
by A verified traveler
Posted 29 Oct 2024
Nice
Comment from Hotel Management
29 Oct 2024 by Alex, Hotel Management
Hi Claudia,Thank you for your feedback and for choosing Home2 Suites!
by A verified traveler
Posted 14 Oct 2024
Overall great stay. Easy and quick check in.
Comment from Hotel Management
22 Oct 2024 by Alex, Hotel Management
Hi William,We are so thrilled to hear you enjoyed your stay and an easy check in.We hope to welcome you back soon!
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Alex, Hotel Management
Hi Jennifer,Thank you for your feedback.We are happy to hear that overall, you enjoyed your stay. We look forward to improving our service the next time you are in Dublin.Thank you for choosing Home2 Suites!
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Niki T , Hotel Management
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us
by A verified traveler
Posted 16 Sep 2024
The location is convenient due to a Kroger being across the street. However, the breakfast buffet is laughable and did not offer many options. Who wants to eat birthday cake batter buckwheat waffles? Not me! There was no safe in the room which is really strange in this day and age. They’ve switched to the giant bottles of hair care and body wash in the shower. However, they don’t maintain them even when brought to the attention of the front desk. Very disappointed. And for some reason, the TV is not placed in between the two queen beds instead, it’s to the far right of the room, which is hard for someone to watch from bed if they are in the further bed. Front desk personnel were either on their phone or chatting every time I approached and I felt like they weren’t listening. Even when one was on her phone while I was talking and she looked up at me and said that she was listening. Really strange behavior from customer service people. She said a manager would come talk to me, but it seemed to take too long so she offered me a gift card and said the manager would reach out to me via email. I haven’t heard anything yet. I think it’s not a good sign when they already have an envelope full of gift cards to make us happy after they screw up. It shouldn’t be like that.
Comment from Hotel Management
19 Sep 2024 by Alex, Hotel Management
Hi Lynn,Thank you for taking the time to tell us about your experience during your stay with us. We truly appreciate the feedback and the opportunity to see our hotel from the guest's perspective. We apologize that you weren't overly impressed with every aspect during your stay. We will be using your feedback to address the issues noted and hope the next time you travel to Dublin we will get another shot to deliver a superior experience! Thank you.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Alex, Hotel Management
Hi Patrick,Thank you for taking the time to tell us about your stayWe hope to welcome you back again soon!
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Alex, Hotel Management
Hi Amanda,Thank you for your feedback!We hope to welcome you back soon!
by A verified traveler
Posted 11 Aug 2024 on Hotels
Very nice clean hotel! Would definitely stay here again. Room was spacious and breakfast was amazing! Excellent customer service!!
Comment from Hotel Management
13 Aug 2024 by Alex, Hotel Management
Hi Nichole,Thank you for your feedback!We are so glad you enjoyed your stay!
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Alex, Hotel Management
Hi Dhiraj,Thank you for your feeback!We are so glad you enjoyed your stay!
