Ratings based on 104 Verified Reviews

4.0 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Apr 2022
Restaurant food and service excellent but rooms not very clean
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2022
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2022 on Hotels
3 out of 5
by A verified traveler

Posted 16 Feb 2022
Didn't really feel safe at this hotel if I am going to be honest. I think it was because there was only one security guard in the building and that the front desk was in the hotel next store. The room was cleanish overall. The in the bathroom the shampoo and body wash bottles were half used and made the whole experience just feel dirty. This hotel was a really good deal on a weekend when hotel prices in the rest of Dubai were MUCH higher. So I think you get what you pay for. I would maybe stay here again if I wasn't alone and looking to save some money.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2021 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2021 on Hotels
3 out of 5
by A verified traveler

Posted 17 Dec 2021 on Hotels
Stay was comfortable.. however no english channels at all.. and the food was not good at all..
Comment from Hotel Management
22 Dec 2021 by Beatriz Rivas, Guest Experience Manager, Hotel Management
Dear Guest, Thank you very much for your review of your recent stay. We regret that our choice of international TV channels was not to your liking. We have taken note of your comments and will consider them for the future. We do our utmost to ensure that our guests can enjoy an enjoyable dining experience and with excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. We are very pleased to know that you had an overall pleasant stay. We hope to see you again in the future. Kind regards, Beatriz Rivas, Guest Experience Manager
5 out of 5
by A verified traveler

Posted 28 Nov 2021 on Hotels
Comment from Hotel Management
30 Nov 2021 by Beatriz Rivas, Guest Experience Manager, Hotel Management
Dear Guest, Thank you for your positive feedback. We are very pleased that you had a memorable experience and everything met your expectations. The great scores given to our services and facilities are highly appreciated. We all look forward to welcoming you back in the future. Kind regards, Beatriz Rivas, Guest Experience Manager
4 out of 5
by A verified traveler

Posted 23 Nov 2021 on Hotels
Comment from Hotel Management
25 Nov 2021 by Beatriz Rivas, Guest Experience Manager, Hotel Management
Dear Guest, We really appreciate your positive review. The satisfaction of our guests during their stay among us is very gratifying for our team. We are very pleased to receive your positive feedback. We look forward to welcoming you back on a future occasion. Best wishes, Beatriz Rivas, Guest Experience Manager
4 out of 5
by A verified traveler

Posted 21 Nov 2021 on Hotels
Comment from Hotel Management
30 Nov 2021 by Beatriz Rivas, Guest Experience Manager, Hotel Management
Dear Guest, Thank you for such a positive review. We are pleased that we were able to meet your expectations. The positive scores given to our services and facilities are highly appreciated. We hope to welcome you back in the future. Kind regards, Beatriz Rivas, Guest Experience Manager
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