Ratings based on 991 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Great options for food and drink, multiple restaurants
Comment from Hotel Management
19 Nov 2024 by Marketing Team, Hotel Management
Dear James,Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our beautiful hotel and that our staff provided excellent service.We look forward to welcoming you back for another memorable stay in the future.Warm regards,
by A verified traveler
Posted 31 Oct 2024
My family and I have been coming here for over 12 years and after a 4 year break we were looking forward to come back. The facilities were brilliant as always, the pools, gym and restaurant options.
We found the new rooms spacious, the bed was a bit hard, but that's personal. It was lovely to see the same staff we have met over years still there and being promoted (lovely to see Kevin at Kids Club). However, I would say the experience we were so looking forward to was dampened, as more package holidays were being offered and appeared to put the staff on edge. Every time I went to the Westin Gym it was an inquisition by 5 people looking at me who I was, where I was staying and why I didn't have my key, I do understand why but it still made a real resident feel uncomfortable and not welcome, so I would always go to Club Mina, the staff were more welcoming. All the food staff at Mina's and the pool staff again were so on edge at making sure people signed the bill (again understandable but not as intense as previously). Busola and Fish, the food as usual was amazing but hampered with the long conversation about 'are you on a package', 'this is included, this is not included'. It was an experience we were not used to in this resort, it just added a bit of exhaustion and changed our expected experience. Would we go back to the new atmosphere? Not sure.
Comment from Hotel Management
1 Nov 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Posted 23 Oct 2024
We really enjoyed our stay. Staff we’re exceptional… nothing was too much trouble. Only slight down marks would be that the waterpark isnt really a waterpark, it’s some slides… kept our five year old entertained but our eight year old did get a bit bored with what was there quite quickly. Also, kids club facilities were good but the requirement to check in on the kids each hour seemed a bit odd.. never had that at other kids clubs and just has the potential to unsettle the kids… other than that we really loved our stay.
Comment from Hotel Management
24 Oct 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Posted 18 Oct 2024
Everything was amazing!!
Comment from Hotel Management
22 Oct 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Dear Pat,Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Posted 14 Sep 2024
Amazing will be back next year
Comment from Hotel Management
16 Sep 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Dear Zain,Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Posted 12 Sep 2024
Everything about the Westin is excellent. The design is unusual for Dubai, in that it isn’t a skyscraper. This gives it character. The cleanliness of the hotel is excellent as are the staff who are so helpful, polite and friendly. We had an executive room and the attention to detail given to the room and how it was cleaned and we were looked after was first class. The gentleman who looked after us was called Saw and he was fabulous. In the executive lounge we were served and greeted by Fozia, Thant and Simran. All three of these ladies were so,so friendly and really looked after us and made us feel very welcome. And finally Cedric, who looks after the adult sun bed area. What an asset he is to your company. So helpful, welcoming and caring. An absolute gentleman. He goes out of his way to make sure you want for nothing and treats everyone as a personal friend. It was a joy to see him everyday. Thank you Cedric, Saw, Fozia, Thant, Simran and all the staff at the Westin for all your hard work and attention to detail. We will definitely return again.
Comment from Hotel Management
13 Sep 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Dear Alan,Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Fabulous stay
Posted 20 Aug 2024 on HotelsOur 3 night stay was amazing. Room was spotless. The staff at our morning breakfast were so friendly and helpful.
We will return!
Comment from Hotel Management
22 Aug 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Dear Deborah,Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
by A verified traveler
Posted 10 Aug 2024
Excellent hotel and staff. Great location.
Comment from Hotel Management
14 Aug 2024 by The Westin Mina Seyahi Beach Resort & Marina, Hotel Management
Thank you for sharing your wonderful experience at The Westin Mina Seyahi Beach Resort & Marina. We are delighted to hear that you enjoyed your stay with us and our associates have made it even more memorable. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences.We look forward to welcoming you back for another memorable stay.Warm regards,The Westin Mina Seyahi Beach Resort & Marina
