Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Absolutely amazing hotel staff are fantastic espically Ibaharam in the buffet restaurant perfect at his job!
by A verified traveler
Posted 12 Dec 2024
This is my second time at amwaj very good location, and friendly staff big thank you to vishuna for check in us and kindly gave us better view room
Thanks everyone
Comment from Hotel Management
12 Dec 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Ms Fatemeh,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager
by A verified traveler from N Palm Beach
Posted 5 Dec 2024
My wife and I flew in from Miami with our 9 and 13 year old boys. The hotel was perfect. Great location.
Comment from Hotel Management
10 Dec 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Mr. Mark,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager
by A verified traveler
Posted 4 Dec 2024
The hotel lives to its 5 star rating and is even better than some of the 5 star hotels in the area for what you get in the price you pay. The only thing that it requires is more elevators because the wait is a couple minutes. Also, the phone to reception or in-room dining was at times not working for my room. The welcoming you receive at the entrance is truly warming. Notable mention is Ahmed at the valet. He is exceptional.
Comment from Hotel Management
10 Dec 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Shamael,Thank you for sharing your kind feedback about your stay with us. We are thrilled to know that you found our hotel to exceed the expectations of a 5-star experience and that you found it to be great value for the price.Your comments regarding the elevators and the phone system are greatly appreciated. Please rest assured that we are continuously working on enhancing our facilities and services, and your insights help us prioritize areas for improvement.It’s delightful to hear that you felt warmly welcomed at our entrance and that Ahmed at the valet left such a positive impression. We will ensure he is recognized for his exceptional service.We hope to welcome you back for another wonderful stay soon.Best regards,Hossam KamalGeneral Manager
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Mr. Michael Leonard,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager
by A verified traveler
Posted 1 Dec 2024
Very Nice hotel
Comment from Hotel Management
10 Dec 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Mr. Vladimir,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager
by A verified traveler
Posted 27 Nov 2024
Great stay at amwaj Rotana. Nani the housekeeper kept the room clean and provided a great service.
Comment from Hotel Management
30 Nov 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Nabeela,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Ms Aaliya,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Hossam Kamal, General Manager, Hotel Management
Dear Mr. Avtar Singh,Greetings from Amwaj Rotana JBR!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We were pleased to hear that you had an enjoyable stay with us. We certainly look forward to welcoming you back on your next visit and be at your service once again. Best regards, Hossam KamalGeneral Manager
