Ratings based on 44 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Great experience. Didn't like acess in and out of shower. Could be problematic for seniors. Not sure if some rooms have walk in showers.
Comment from Hotel Management
17 Sep 2024 by Charles Godot General Manager, Hotel Management
Dear Tonya,Thank you so much for taking the time to share your thoughts with us. We’re absolutely delighted to hear that you had a wonderful experience during your stay.I’m truly sorry to hear that the shower access was a bit of a challenge for you. We genuinely care about the comfort and convenience of all our guests, especially those with mobility concerns. I’m happy to let you know that we offer rooms with walk-in showers, which might be a more comfortable choice for future visits.Whenever you plan your next stay, please don’t hesitate to reach out to us directly. We’d love to help you choose a room that perfectly meets your needs and ensures a delightful stay. Your comfort and happiness are incredibly important to us, and we’re here to make sure your next visit is even better.Thank you again for your invaluable feedback. We can’t wait to welcome you back and provide you with another fantastic experience.Warm regards,
by A verified traveler
Posted 7 Jul 2024
Stay & Staff was awesome. Amenities & the room/place is comfortable/convenient/enjoyable with a perfect 10 satisfaction.
Thanks to the front desk, help, services & housekeeping staff
Comment from Hotel Management
8 Jul 2024 by Charles Godot General Manager, Hotel Management
Dear Nizam,Thank you so much for your glowing review. We are absolutely delighted to hear that you had an awesome stay at voco Dubai The Palm and that our hosts positively impacted your experience.It's heartwarming to know that you found our amenities and rooms comfortable, convenient, and enjoyable. We strive to provide a perfect stay for our guests, and your satisfaction rating of 10 means the world to us.Your recognition of our front desk, services, and housekeeping hosts truly warms our hearts. They work diligently to ensure every guest feels well taken care of, and your kind words will greatly encourage them.We eagerly look forward to welcoming you back for another exceptional stay. Please let us know if there's anything more we can do to make your experience even more delightful.Warm regards,
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
19 Jul 2024 by Charles Godot General Manager, Hotel Management
Dear Lesley ,Thank you so much for your kind words. We're delighted you had a beautiful experience and found our hosts excellent. Our team strives to create memorable moments for our guests, and it’s wonderful to know we succeeded during your stay. We would love to welcome you back soon for another fantastic experience. If you enjoyed anything specific or any way we can make your next stay even better, please don’t hesitate to reach out directly.Warm regards,
by A verified traveler
Posted 15 Jun 2024
Comment from Hotel Management
8 Jul 2024 by Charles Godot General Manager, Hotel Management
Dear Kiara,Thank you for sharing your experience at voco Dubai The Palm with us. We're thrilled to hear that you enjoyed our fantastic location, top-notch service, and the lovely cleanliness of your room. It's also wonderful to know that you appreciated the great view.We truly appreciate your kind words and are grateful for your support. We can't wait to welcome you back for another fantastic stay.Warm regards,
by A verified traveler
Posted 10 Jun 2024 on Hotels
Lovely hotel. Service staff were all great and eager to assist. Clean, large rooms, beautiful rooftop bar and delicious Sunday roast. Very happy.
Comment from Hotel Management
11 Jun 2024 by Charles Godot General Manager, Hotel Management
Dear Belinda,Thank you so much for sharing your experience with us. We are absolutely delighted to hear that you had a lovely time at voco Dubai The Palm.Your kind words about our service hosts mean the world to us. It's wonderful to know that they made your stay memorable by providing great service and being eager to assist. We take pride in offering exceptional hospitality, and your recognition of our team's efforts is truly appreciated.We're thrilled that you enjoyed our clean and spacious rooms, as well as the ambience of our beautiful rooftop bar. It's also fantastic to hear that you savoured our delicious Sunday roast; we strive to offer culinary experiences that delight our guests.Your happiness is our ultimate goal, and knowing that you left very happy makes us incredibly proud. We can't wait to have the pleasure of welcoming you back for another memorable stay. Please feel free to reach out to us directly if there is anything more we can do to ensure your future visits are just as enjoyable.Warm regards,
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Charles Godot General Manager, Hotel Management
Dear Andrea ,Thank you for sharing your experience at voco Dubai The Palm with us. We're thrilled to hear that you enjoyed our fantastic location, top-notch service, and the lovely cleanliness of your room. It's also wonderful to know that you appreciated the great view.We truly appreciate your kind words and are grateful for your support. We can't wait to welcome you back for another fantastic stay.Warm regards,
by A verified traveler
Posted 3 May 2024
Excellent hotel
Comment from Hotel Management
7 Jun 2024 by Charles Godot General Manager, Hotel Management
Dear Meyce,Thank you for sharing your experience at voco Dubai The Palm with us. We're thrilled to hear that you enjoyed our fantastic location, top-notch service, and the lovely cleanliness of your room. It's also wonderful to know that you appreciated the great view.We truly appreciate your kind words and are grateful for your support. We can't wait to welcome you back for another fantastic stay.Warm regards,
by A verified traveler
Posted 23 Apr 2024
Everything we experienced at this hotel was excellent from the staff welcome at reception to the life guards at the roof top pool.
The service was to a very high level and with a smile.
Comment from Hotel Management
24 Apr 2024 by Charles Godot General Manager, Hotel Management
Dear Stuart,Thank you immensely for your glowing review and for choosing to share your experience of your recent stay at voco Dubai The Palm. It brings us immense joy to hear that every aspect of your stay, from the warm welcome at reception to the attentive lifeguards at our rooftop pool, met your expectations.Providing exceptional service with a smile is at the heart of everything we do, and we're thrilled that you found our team's dedication to be of such a high standard. Your recognition of their efforts means the world to us and serves as a wonderful motivation to continue delivering memorable experiences to all our guests.We truly appreciate your kind words and the time you've taken to share your feedback. It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another exceptional stay in the future.Warm regards,
by A verified traveler from Edmonton
Posted 17 Apr 2024
Comment from Hotel Management
7 May 2024 by Charles Godot General Manager, Hotel Management
Dear Samah,Thank you for sharing your experience at voco Dubai The Palm with us. We're thrilled to hear that you enjoyed our fantastic location, top-notch service, and the lovely cleanliness of your room. It's wonderful to know that you appreciated the great view as well.Your kind words are truly appreciated, and we're grateful for your support. We can't wait to welcome you back for another fantastic stay.Warm regards,
by A verified traveler from LOS ANGELES
Posted 17 Mar 2024 on Orbitz
Nice small hotel with a good service and location
Comment from Hotel Management
20 Mar 2024 by Charles Godot General Manager, Hotel Management
Dear YELENA,Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that you enjoyed your stay at voco Dubai The Palm and that our location, amenities, and service exceeded your expectations. and that you found our service and location to your liking.Ensuring a pleasant and comfortable experience for our guests is our top priority, and it's rewarding to know that our efforts were appreciated. We take pride in providing excellent service in a cozy setting, and we're thrilled that you found it to your satisfaction.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
