Ratings based on 238 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Nagy Nagaty, Hotel Management
Dear Don,Thank you for your rating your stay. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at V Hotel Dubai to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Nagy NagatyHotel Manager
by A verified traveler from Toronto
Posted 11 Nov 2024
The V Hotel Dubai truly lives by their slogan and proved “Anything you need anytime you need it just ask”.
Pros - staff, room, shuttle to beach, shuttle to Dubai mall, boardwalk, safe, Le perle, access to Hilton Al Habtoor
The concierge team at The V was exceptional and consistently went above and beyond! Richard, Samson, Hussnain, Rosanne, Ajay, Rafik, and Nabeel.
Kym, the guest relations manager, was also very attentive.
Unfortunately, we didn't catch the names of the housekeeping staff, but they kept our room spotless and were incredibly attentive to every detail.
A special shout-out to the host team and servers at Market Hilton Al Habtoor, where everything—from the food to the service—was always top-notch. Many thanks to Shune, Tarun, Emelyn, Lal, and Dinesh for always greeting us with warmth and a smile.
Cons - need transport to get around - Uber or taxis needed - not very much in the area - besides convenience store
We would highly recommend The V Hotel Dubai to our friends and family. We will definitely be back!
Rm 2217 - Stayed 7 nights in October
Comment from Hotel Management
11 Nov 2024 by Nagy Nagaty, Hotel Management
Dear Denise,It was a great pleasure to have you stay with us. Thank you for taking the time to write such a lovely review.Our team is committed to providing high-quality customer service, and to always exceed your expectations. Thank you for recognizing Richard, Samson, Hussnain, Rosanne, Ajay, Rafik, and Nabeel, Kym, Shune, Tarun, Emelyn, Lal, and Dinesh, they will be heartened to hear your kind words. We all hope to have the pleasure of welcoming you back in the future.Thank you for choosing to stay at V Hotel Dubai.Kind Regards,Nagy NagatyHotel Manager
by A verified traveler
Posted 1 Nov 2024
service
Comment from Hotel Management
9 Nov 2024 by Nagy, Hotel Management
Dear Muhammad,We are thrilled to hear that you had a fantastic stay at V Hotel Dubai.Our team take great joy in delivering a superior service to all of our valued guests and we are heartened to know that Rafik and our valet service have hit the mark for you.We are grateful for your kind words and we hope to have the opportunity to host you again soon.Kind Regards,Nagy NagatyHotel. Manager
by A verified traveler
Posted 20 Oct 2024
Amazing
Comment from Hotel Management
30 Oct 2024 by Nagy , Hotel Management
Dear Samar,Thank you for taking the time to share your feedback from your stay at V Hotel Dubai. We are so pleased to hear that you enjoyed your time with us and that our facilities met your expectations.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Kind Regards,Nagy NagatyHotel manager
by A verified traveler
Posted 2 Oct 2024
A wonderful and kind staff. Every interaction was helpful and my only regret is not staying longer. Thank you again for allowing mw to have a copy of the Quran, to read at home and learn more
Comment from Hotel Management
30 Oct 2024 by Nagy , Hotel Management
Dear Edgar,Thank you for taking the time to share your feedback from your stay at V Hotel Dubai. We are so pleased to hear that you enjoyed your time with us and that our facilities met your expectations.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Kind Regards,Nagy NagatyHotel manager
by A verified traveler
Terrible stay
Posted 23 Aug 2024 on HotelsThe check in people are not very friendly. Unsolicited prostitution is rampant in the lobby area and the reception which is located on the seventh floor. Breakfast is combined with guests of the Hilton. It chaos to say the least. You need to fight for a table, forced to stay on long lines to get warm dishes i.e. eggs etc. and you better forget to get any kind of service. Terrible. This is not a hotel I would recommend at all.
Comment from Hotel Management
23 Aug 2024 by Nagy, Hotel Management
Dear Roberto,Thank you for taking the time to share your feedback. We are saddened to hear about your experience and we apologize for any inconvenience you encountered during your stay. Your comments regarding the service, reception staff, and room cleaning are taken very seriously. We strive to provide exceptional service to all our guests, and it is clear we fell short in your case. We will address these concerns with our team to ensure improvements are made.We also would like to enlighten that V stand as lifestyle hotel and welcome all guests. We do not differentiate between guests by their looks or attire however we have duly noted your feedback. We apologize once again and hope you will give us another opportunity to provide you with a better experience in the future.Kind regards,Nagy NagatyHotel Manager
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Best regards, Nagy Nagaty Hotel Manager, Hotel Management
Dear Yeganeh, Thank you for providing your feedback on your recent experience at V Hotel Dubai, Curio Collection by Hilton. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope to have the opportunity welcoming you back in V Hotel for another memorable stay. Best regards, Nagy Nagaty Hotel Manager
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Nagy , Hotel Management
Dear Adam,We are truly heartened to receive your generous review of V Hotel, Dubai. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Nagy NagatyHotel Manager
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Best regards, Nagy Nagaty Hotel Manager, Hotel Management
Dear Roberto, Thank you for rating your recent stay with us. We wish to know more about your experience as we always aim for improvement to ensure that we deliver the highest quality of service to our guests. Best Regards, Nagy NagatyHotel Manager
by A verified traveler
Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Nagy Nagaty, Hotel Management
Dear Nassir,Thank you for your feedback. We are saddened to know you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at V Hotel Dubai, Curio Collection by Hilton to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,Nagy NagatyHotel Manager
