Ratings based on 137 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
by A verified traveler from Rutherford
Posted 16 Jun 2024
My VIP benefits for room upgrade wasn’t offered
Comment from Hotel Management
27 Jun 2024 by The Manor by JA, Hotel Management
Dear FAIQ,Greetings from The Manor by JA! I'm thrilled to hear that you had an excellent experience! We sincerely do hope that we would have the opportunity of welcoming you back again.Warm Regards,Khalid MehmoodOperations Manager
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
11 Jul 2024 by The Manor by JA, Hotel Management
Dear Staniel,Greetings from The Manor by JA!Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Yours truly,Khalid MehmoodOperations Manager
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
9 Jun 2024 by The Manor by JA, Hotel Management
Dear Neil,Greetings from The Manor by JA! I'm thrilled to hear that you had an excellent experience! We sincerely do hope that we would have the opportunity of welcoming you back again.Warm Regards,Khalid MehmoodOperations Manager
by A verified traveler
Posted 28 May 2024
The location of this hotel worked for us. Marina and JBR is only 15mins with car. The hotel itself is clean and services provided was top notch was given water and coffee whenever we requsted it. Shame about VIP perks it was not mentioned to us by the staff.
Comment from Hotel Management
1 Jun 2024 by The Manor by JA, Hotel Management
Dear Tariq,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
by A verified traveler
Posted 18 May 2024 on Hotels
It was nice and warm
Comment from Hotel Management
23 May 2024 by The Manor by JA, Hotel Management
Hi Neil,Greetings from The Manor by JA!What more could we ask for? Thank you for awesome 10/10 review!We are super pleased to hear such great feedback.We will surely be looking forward to welcoming you back soon.RegardsKhalid MehmoodOperations Manager
by A verified traveler from Singapore
Posted 16 May 2024
Wonderful hotel, great helpful stuff, clean and spacious room, we loved our staying !
Comment from Hotel Management
17 May 2024 by The Manor by JA, Hotel Management
Dear Kristina,Greetings from The Manor by JA!Thank you for sparing some of your valuable time to share your lovely review!Happy you felt so well taken care of, we hope to have the chance to host you again.Warm Regards,Khalid MehmoodOperations Manager
by A verified traveler
Posted 12 May 2024
N/A
Comment from Hotel Management
17 May 2024 by The Manor by JA, Hotel Management
Hi Chadi,Greetings from The Manor by JA!WOW! Thank you for amazing 5- Stars review!It would be our great pleasure to see you back.We will surely be looking forward to welcoming you back soon Khalid Mehmood Operations Manager
by A verified traveler
Nice far away hotel
Posted 12 Apr 2024 on HotelsNice hotel but far away from the city
Comment from Hotel Management
26 Apr 2024 by The Manor by JA, Hotel Management
Dear Guest,Greetings from The Manor by JA!Thank you for sharing your review. It was a pleasure to have you as our guest at The Manor by JA, Dubai. Your feedback about the stay is well accepted. We look forward to welcoming you back again in the near future.Best Regards,Khalid MehmoodOperations Manager
by A verified traveler
Posted 1 Apr 2024
Farther away from everything you might think. Pool was unusable, no alc on property.
Only plus side: rooms are clean.
Comment from Hotel Management
4 Apr 2024 by The Manor by JA, Hotel Management
Dear Alireza,Greetings from The Manor by JA!Thank you for sharing your review. It was a pleasure to have you as our guest at The Manor by JA, Dubai. Your feedback about the stay is well accepted. We look forward to welcoming you back again in the near future.Best Regards,Khalid MehmoodOperations Manager
