Ratings based on 993 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
5 out of 5
by A verified traveler from Endicott

Posted 16 Oct 2024
We will definitely stay again !
Comment from Hotel Management
17 Oct 2024 by Asad Haroon, Hotel Management
Hi George!On behalf of the entire The Heritage Hotel, Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel, was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Hotel is walking distance to Dubai Mall and Burj Khalifa. Clean hotel with good and quick service
Comment from Hotel Management
16 Oct 2024 by Asad Haroon, Hotel Management
Hi Patrick!On behalf of the entire The Heritage Hotel, Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel, was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection
5 out of 5
by A verified traveler

Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Asad Haroon, Hotel Management
Hi Patrick!Thank you for choosing The Heritage Hotel, and for your time reviewing us here. Looking forward to welcoming you back at The Heritage HotelWarm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection
5 out of 5
by A verified traveler

Posted 6 Oct 2024
Nice urban hotel with shishas, bars, lounges, clubs while being walkable to Dubai Mall and all downtown area.
Comment from Hotel Management
6 Oct 2024 by Asad Haroon, Hotel Management
Hi Sylvain!On behalf of the entire The Heritage Hotel, Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel, was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Thanks for everything
Comment from Hotel Management
29 Sep 2024 by Asad Haroon, Hotel Management
Hi Mohammad!On behalf of the entire The Heritage Hotel, Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel,was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection
5 out of 5
by A verified traveler

Posted 23 Sep 2024
Short walk to Dubai Mall 👌
Comment from Hotel Management
26 Sep 2024 by Asad Haroon, Hotel Management
Hi Dorel!On behalf of the entire The Heritage Hotel, Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel,was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection
4 out of 5
by A verified traveler

Posted 23 Sep 2024
Great location to the Dubai Mall . A very easy 5 minute walk. Nice swimming pool, friendly staff, always ready to arrange a taxi for you. Good breakfast. Nice property, can recommend this hotel.
Comment from Hotel Management
23 Sep 2024 by Asad Haroon, Hotel Management
Hi Antony!On behalf of the entire The Heritage Hotel, Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel,was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Nice place and staff
Comment from Hotel Management
21 Sep 2024 by Asad Haroon, Hotel Management
Hi Marouane!On behalf of the entire The Heritage Hotel, Autograph Collection team, I would like to express our sincere gratitude for choosing our hotel and taking the time to share your review. Your feedback is invaluable to us, and we truly appreciate your generous comments.We are thrilled to hear that your experience at The Heritage Hotel,was delightful. Rest assured that I have relayed your message to our dedicated teams. As we continuously strive to enhance our services and facilities, feedback from valued guests like yourself plays a crucial role in shaping our improvements.We look forward to welcoming you back soon for another memorable stay at The Heritage Hotel!Warm regards,Asad HaroonGeneral Manager The Heritage Hotel, Autograph Collection