Ratings based on 172 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Amman
Posted 25 Dec 2024
Good place to stay for transit flights
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 9 Dec 2024
You can’t sleep there. they give you a box with a mattress, but there is holes in the roof that light and noise come in, and you can’t lock the door
by A verified traveler
Posted 9 Dec 2024
Charging didn't worked inside the capsule
WI-fi not support calling , messaging only
by A verified traveler
Posted 19 Nov 2024
It was very nice to have a safe space to relax and get a proper sleep on a long stop over. However I thought it was quite pricey for what I got, so I wouldn't usually go for this. Also the charging ports in my room didn't work (do you have to pay extra?) and there wasn't a way to fully turn out all the lights which is not so useful when trying to sleep.
Comment from Hotel Management
23 Nov 2024 by sleep 'n fly DXB Team, Hotel Management
Dear Abby,Thank you for taking the time to share your thoughts on your recent stay with us. We are delighted to hear that you felt safe and relaxed in our lounge during your stopover. While we apologize for any inconvenience you experienced with pricing and charging ports and lighting, we appreciate you bringing these concerns to our attention. Our staff is always here to help address any issues, and we hope you will feel comfortable reaching out to us in the future.Thank you again for taking the time to share your thoughts with us. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,The Lounge Team
by A verified traveler
Posted 11 Nov 2024
All good
by A verified traveler
Posted 23 Oct 2024
This was exactly as anticipated and described on the web site. It is ideal if you want a bed to crash out on in a quiet space between flights. It is a very small room.
It was near gate A1 as described , but is not sign posted , and is NOT the "Hotel" that the airport signage leads you to nearby.
Comment from Hotel Management
23 Nov 2024 by sleep 'n fly DXB Team, Hotel Management
Dear Ian,Thank you for leaving feedback about your recent stay with us. We're glad to hear that our space was ideal for a quick rest between flights and that you found the room to be quiet. We appreciate your note about the lack of signage and will work on making that clearer for future guests.Thanks again for your feedback and we hope to welcome you back in the future!Best regards,The Lounge Team
by A verified traveler
Posted 25 Aug 2024
Great service
by A verified traveler
Posted 21 Aug 2024
It's a good option for rest while transit trip , but the price is very high for only sleep service
by A verified traveler
Posted 6 Aug 2024
We assumed that there would be toilet and shower facilities included. The public facilities were far away. We could hardly fit our backpacks in the room, we had to climb over them to get in the bed. One light wasn’t working and it was airless. It was extremely expensive for what was offered and they refused to give us a refund when we saw how bad it was.The lounge chairs out side would have been better. It took us over an hour to find the place coming from Budapest. At midnight no one could tell us where to go. So never again.
