Ratings based on 449 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Management, Hotel Management
Dear Rashid,Thank you for leaving us a positive rating! We look forward to having you stay with us again soon.Best Regards,Hotel Management
by A verified traveler from Annandale
Posted 3 Nov 2024
Beautiful new hotel duper friendly staff v gpod food beautiful pool & nice beach
Comment from Hotel Management
6 Nov 2024 by Hotel Management, Hotel Management
Dear saad,Thank you for choosing to stay with us and taking the time to share your wonderful feedback! We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back for another stay in the near future.Best Regards,Hotel Management
by A verified traveler
Posted 23 Oct 2024
I’ve booked this hotel for one of my relatives, unfortunately was left embarrassed and upset for such unpleasant experience she had. The electricity kept going off damaging her medications which she relied on and need to have it daily, there was issue with the toilet that she had to complain off multiple times despite having plumber sorting it her keeps going bad, she even mentioned that the card which keeps electricity going was displaced while she was gone.., and similarly to her belongings. Moreover, whilst she had do not disturb tag on, they didn’t acknowledge it instead the tag was dis-activated.
Comment from Hotel Management
25 Oct 2024 by Hotel Management, Hotel Management
Dear ghadeer,Thank you for reaching out to us and for your valuable feedback.Allow us to take this opportunity to apologize for the inconvenience caused during your stay. It is always our highest priority to ensure that all expectations are met, and we deeply regret that we could not meet yours. We have shared your insightful feedback with our hotel team, and we will do our best to ensure such situations do not occur again.We hope that you will give us the opportunity to welcome you and your relatives to our hotel once again in the not-too-distant future.Best Regards,Hotel Management
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Hotel Management, Hotel Management
Dear Salome,Thank you for choosing to stay with us and taking the time to share your valuable feedback! We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back for another stay in the near future.Best Regards,Hotel Management
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Hotel Management, Hotel Management
Dear Mariam,Thank you very much for leaving us a 5-star rating! We hope to welcome you back for another stay in Sheraton Sharjah Beach Resort&Spa in the near future.Best Regards,Hotel Management
by A verified traveler
Posted 3 Aug 2024
Property so clean and very good and location amazingly mr Hassan the manger he was so helpful and great team with him the only thing we didn’t have any breakfast in the hotel because it’s high prices the cafe shop on the lobby it was amazing
Comment from Hotel Management
13 Aug 2024 by Hotel Management, Hotel Management
Dear Azeddine,Thank you very much for leaving us a 5-star rating and taking the time to share your feedback.Your appreciation of the service, provided by our team members, means a lot to us! We are delighted to hear that you enjoyed your stay with us, and we look forward to welcoming you back to the Sheraton Sharjah Beach Resort & Spa!Best regards,Hotel Management
by A verified traveler
Posted 18 Jul 2024
Costomer service
Comment from Hotel Management
14 Aug 2024 by Hotel Management, Hotel Management
Dear jotham,Thank you for your feedback. Allow us to take this opportunity to apologize for the inconvenience caused during your stay. It is always our highest priority to ensure that all expectations are met, and we deeply regret that we could not meet yours. If there is anything you would like to share about your experience, we kindly request you to contact our hotel directly. We will be more than happy to listen to your feedback in detail and we will do our best to ensure such situations do not occur again.We hope that you will give us the opportunity to welcome you to our hotel once again in the not-too-distant future.Best Regards,Hotel Management
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Hotel Management , Hotel Management
Dear Mejbel,Thank you very much for leaving us the highest rating! We hope to welcome you back for another stay in the near future.Best Regards,Hotel Management
by A verified traveler
Best hotel in Sharjah
Posted 13 Jul 2024 on Hotels
I always visit UAE for business. I've been in many 5 star hotels. But better than this hotel I never found in term of services, location, food, view, beach, swimming pool, staff. I really mean it. variety of restaurants in the hotel. welcoming staff every time I enter the lobby specially Ahmed from the reception.
Mohammed Sharaf checked me in with very special welcoming and advised me for better room for my two kids (family room with bunk) it was really amazing. He really served me well.
Thanks for all staff, really Nazim, Samy, valet parking guys.
Comment from Hotel Management
1 Aug 2024 by Hotel Management, Hotel Management
Dear Mejbel, Greetings from the Sheraton Sharjah Beach Resort & Spa!Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We are thrilled to hear that you had such an exceptional experience with us. It’s great to know that our service, location, food, and facilities met your expectations, and that our Ahmed and Mohammed Sharaf made a positive impact during your stay. We are also pleased that you enjoyed the variety of restaurants and our welcoming atmosphere. Your compliments will be shared with our all our team. We look forward to having the pleasure of welcoming you back on your next visit to the UAE!Warm regards,Hotel Management
by A verified traveler
Posted 9 Jul 2024
Love it
Comment from Hotel Management
1 Aug 2024 by Hotel Management, Hotel Management
Dear Abdirahman,Thank you very much for leaving us a 5-star rating! We hope to welcome you back for another stay in the near future.Best Regards,Hotel Management
