Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Ok but service slow
Comment from Hotel Management
7 Nov 2024 by Sheraton MOE Team, Hotel Management
Dear Linda,We are truly heartened to receive your generous review of Sheraton Mall of the Emirates. Thank you for letting us know how much your stay was; we are especially pleased that you felt well looked after. We look forward to having you with us again shortly. We deeply value your feedback and will take your comments to heart as we strive to make improvements. Please know that we are committed to ensuring a better experience for you and all our guests in the future.Kind regards,MargaridaFront Office Manager
by A verified traveler
Posted 13 Oct 2024
Great place to stay
Comment from Hotel Management
14 Oct 2024 by Sheraton MOE Team, Hotel Management
Dear Abdo,Thank you for the great rating. We really appreciate it.Warm regards,MargaridaFront Office Manager
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Sheraton MOE Team, Hotel Management
Dear Abu Baker,Thank you for the great rating. We really appreciate it.Warm regards,MargaridaFront Office Manager
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Sheraton Mall of the Emirates, Hotel Management
Dear Athar, Thank you for your review and constructive comments. I was delighted to hear that you enjoyed your recent visit. We look forward to welcoming you back soon.Warm Regards,MargaridaFront Office Manager
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Sheraton MOE Team, Hotel Management
Dear Sara,Thank you for the great rating. We really appreciate it.Warm regards,MargaridaFront Office Manager
by A verified traveler
Posted 12 Sep 2024
Was good
Comment from Hotel Management
13 Sep 2024 by Sheraton MOE, Hotel Management
Dear Jalal,We are truly heartened to receive your generous review of Sheraton Mall of the Emirates. Thank you for letting us know how much your stay was; we are especially pleased that you felt well looked after. We look forward to having you with us again shortly.Kind regards,MargaridaFront Office Manager
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Sheraton MOE Team, Hotel Management
Dear Halik,Thank you for sharing your memorable experience at Sheraton Mall of the Emirates. We are very happy to hear that you had a wonderful time with us. We look forward to welcoming you back here at our hotel. Kind regards,MargaridaFront Office Manager
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Sheraton MOE Team, Hotel Management
Dear Hector,We are truly heartened to receive your generous review of Sheraton Mall of the Emirates. Thank you for letting us know how much your stay was; we are especially pleased that you felt well looked after. We look forward to having you with us again shortly.Kind regards,MargaridaFront Office Manager
by A verified traveler
Posted 2 Sep 2024
Good
Comment from Hotel Management
3 Sep 2024 by Sheraton MOE Team, Hotel Management
Dear Samanta,We are truly heartened to receive your generous review of Sheraton Mall of the Emirates. Thank you for letting us know how much your stay was. We look forward to having you with us again shortly.Kind regards,MargaridaFront Office Manager
