Ratings based on 902 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Sep 2024
Comment from Hotel Management
16 Nov 2024 by Hany Al Tohamy, Hotel Management
Dear Ms. Jennifer, Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. . Thank you once again for your feedback , we will definitely use it in order to continue providing our exceptional service. Looking forward to welcoming you again soon.
5 out of 5
by A verified traveler from London

Posted 17 Aug 2024
Building work
Comment from Hotel Management
19 Aug 2024 by Hany Al Tohamy, Hotel Management
Dear Ms,Mr. Toby Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. . Thank you once again for your feedback , we will definitely use it in order to continue providing our exceptional service. Looking forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 25 Jun 2024 on Hotels
Good
Comment from Hotel Management
19 Aug 2024 by Hany Al Tohamy, Hotel Management
Dear Ms. Anonymous, Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. . Thank you once again for your feedback , we will definitely use it in order to continue providing our exceptional service. Looking forward to welcoming you again soon.
4 out of 5
by A verified traveler

Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Hany Al Tohamy , Hotel Management
Dear Mr.Marko,Thank you for choosing Sheraton Jumeirah Beach Resort for your recent stay in Dubai.We are pleased to see your feedback and use it to review and continue improving our services.We would like to invite you to come back soon in the near future.Looking forward to welcome you again soon.
5 out of 5
by A verified traveler

Posted 28 Jan 2024
Super nice hotel! Everything was nice. Me and my sweetie would surely choose it again next .. Thank you all to make us happy!
Comment from Hotel Management
21 Feb 2024 by Hany Al Tohamy, Hotel Management
Dear Mr. Seid,Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. Therefore, your comments are very important to us.Thank you once again for your feedback, we will definitely use it in order to continue providing our exceptional service.Looking forward to welcome you again soon.
4 out of 5
by A verified traveler

Posted 29 Dec 2023
Great location and wonderful service. The hotel however is starting to show its age.
Comment from Hotel Management
21 Feb 2024 by Hany Al Tohamy, Hotel Management
Dear Mr. Gaston,Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. Therefore, your comments are very important to us.Thank you once again for your feedback, we will definitely use it in order to continue providing our exceptional service.Looking forward to welcome you again soon.
5 out of 5
by A verified traveler

Posted 6 Dec 2023
The Sheraton Hotel, Jumeirah Beach resort is fantastic. It is a lovely hotel with beautiful outside space, a large pool and it's a great location. The staff are superb, friendly and helpful. It's a great place to stay and I would highly recommend this hotel.
Comment from Hotel Management
21 Feb 2024 by Hany Al Tohamy, Hotel Management
Dear Mr. Gill Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. Therefore, your comments are very important to us.Thank you once again for your feedback, we will definitely use it in order to continue providing our exceptional service.Looking forward to welcome you again soon.
5 out of 5
by A verified traveler

Posted 12 Nov 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Sheraton Jumeirah Beach Resort, Hotel Management
Dear Reshna,Thank you for visiting us at Sheraton Jumeirah Beach Resort. We are glad to achieve our goal of making your stay memorable by providing outstanding service. We strive to make the experience at Sheraton Jumeirah Beach Resort a memorable one. Therefore, your comments are very important to us.Thank you once again for your feedback, we will definitely use it in order to continue providing our exceptional service.Looking forward to welcome you again soon.
1 out of 5
by A verified traveler

Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Sheraton Jumeirah Beach Resort Team, Hotel Management
Dear Firat, thank you for taking the time to rate your recent stay at Sheraton Jumeirah Beach Resort. We regret to see that we did not manage to reach your expectations. Certainly, hope to have the opportunity to provide a better experience in the near future. Best regards,
5 out of 5
by A verified traveler

Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Sheraton Jumeirah Beach Resort Team, Hotel Management
Dear Roee, Warm greetings from Sheraton Jumeirah Beach Resort!We would like to sincerely thank you for taking the time to rate your recent stay with us. As we are pleased to see that we met your expectations, we are also looking forward to seeing you back again soon!Kind regards,