Ratings based on 73 Verified Reviews
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Morgantown
Posted 7 Nov 2022
The room smelled sigaret smoke and dusty. I had to request amenities couple of times, and worse of all I have to pay for my gusts to use the beach
by A verified traveler
Posted 23 Dec 2020 on Hotels
Nothing interesting. Room have dusty floors.
by A verified traveler
Terrible, do not stay here.
Posted 1 Mar 2019 on HotelsThe manager was really rude, forcing me to pay the booking on check in. I fell ill and had to leave 3 days early and the manager would not even have a discussion about a partial refund, focusing more on the can of pringles for 21 AED that I had from the mini bar while I needed to leave for the airport urgently.
Comment from Hotel Management
17 Mar 2019 by Amrit Baidya, Hotel Management
Dear Guest,
Thank you for taking the time to review us & letting us know your experience felt during the stay. Although we regret to know the glitch, that took place during the stay; which will be taken forward to the team members for training & development in order to avoid such issues in the future. Looking forward to welcoming you again in the near future.
Thanks & Regards
Amrit Baidya
Group Sales & Marketing Manager
MH Group of Hotels.
by A verified traveler
Posted 6 Feb 2019
by A verified traveler
Posted 25 Jan 2018 on Hotels
by A verified traveler from Qatar
Dirty
Posted 4 Feb 2017Dirty, bad staff, not a four star in any way the value payed is very much compared to the hotel level, not chance to reconsider it in my travel
by A verified traveler
Posted 16 Jan 2017 on Hotels
by A verified traveler
Posted 1 Jan 2017 on Hotels
Room was damp and smelled musty.
by A verified traveler
Cleen hotel
Posted 11 Dec 2016 on HotelsVerygood hotel
by Edwin from Dubai
Good value for money hotel
Posted 10 Jul 2016 on HotelsOverall good for the price we paid. Nice property, good beach access, pool access, some basic stuff for kids to play. Very efficient staff esp. the Filipino receptionist who checked us in. She was super efficient, very patient despite hotel being very booked and crowded for check in. However, room was not comfortable - phones were not working, TV has mainly Arabic channels, room was just cleaned before we checked in so was very damp and floor was wet. The dinner buffet was very poor quality food - tasteless, cooked using canned ingredients rather than fresh ingredients. The kids pool was very dirty because filters were not working very well and the lifeguards whom we complained to just ignored us and kept telling us that the 'almost white' water in the kids pool is actually very clean and it is the sand in the water which is making it look white. Strangely, the adults pool was very clean and had no sand at all. My advice - keep your little kids away from the kids pool and keep them in the adults pool.
