Ratings based on 28 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
The apartments could use a little remodeling in one of their 3 towers. (Lavendar) is their oldest one it seems but not bad at all for the price.
The hotel has a great location for dining and shopping. Only minutes walking to the Dubai Mall. They have an excellent English Pub called the Double Decker which serves even pork on their menu. Great food and good times to be had. Their Breakfast buffet is also great a little bit of everything.
by A verified traveler
Posted 3 Jul 2024 on Hotels
by A verified traveler from Carol Stream
Posted 10 Jun 2024
We are the family of 6 with young kids. We got 2 bedroom apartment with 1 king bed and 2 sofa bed. It was plenty for us. The apartments are very big and comfortable.
The staff was amazing as-well.
The room service was done daily.
There is AlMaya grocery store near-by which is pretty convenient.
Comment from Hotel Management
19 Jun 2024 by Best regards, Amro Nagah General Manager, Hotel Management
Dear Mr. Feroz, Thank you for a great review. We are happy you liked our hotel facilities and services.Looking forward to welcoming you back soon.
by A verified traveler
Posted 5 Apr 2024
Amenities are not the best
Comment from Hotel Management
27 May 2024 by Best regards, Amro Nagah General Manager, Hotel Management
Dear Mr. Felix,Thank you for your feedback. I am glad that in general, you enjoyed your stay with us.We have noted your comments and be assured that this will be assessed.Looking forward to welcoming you back in the near future.
by A verified traveler
Average stay at prime location
Posted 16 Nov 2023 on HotelsApartments are quite large, the buffet had a good spread.
The rooms were too cold, and the air conditioning was unable to warm up the rooms.
Facilities were completely no-frill (no dental kits, no adapters) Surprised that this was an Accor property.
Access cards were disabled at 12PM, this despite having requested for and the reception confirming a 1 hour extension.
Abject lack of directions on the confirmation mail, took us ages to find the right building to find the apartments.
Absolute chaos in communication between the building and main reception. Was being called upon repeatedly despite the reception being aware of a check out.
by A verified traveler
Posted 15 Nov 2023 on Hotels
by A verified traveler
Posted 20 Oct 2023 on Hotels
by A verified traveler
Posted 29 Apr 2023 on Hotels
by A verified traveler
Posted 26 Feb 2023 on Hotels
by A verified traveler from beirut
Posted 13 Feb 2023
I like the location
