Ratings based on 721 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Fazal Mohammad, Hotel Management
Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. Your comments are invaluable to us, and we will carefully review the concerns raised to make the necessary improvements.We strive to provide the best possible experience for our guests and regret that we fell short in your case. We hope you might consider staying with us again in the future to experience the improvements firsthand.Warm regards.
by A verified traveler
Posted 20 Nov 2024
It is super dirty, super noisy very bad location dirty area expensive parking. Don’t go to this hotel if you need to. Have a nice time.
Comment from Hotel Management
22 Nov 2024 by Fazal Mohammad, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We deeply regret to hear about your experience and apologize for any inconvenience caused during your stay. Cleanliness, comfort, and convenience are priorities for us, and it’s disappointing to know that we fell short in these areas.We take your comments seriously and will address the issues you raised to ensure a better experience for our guests in the future. We hope you might consider giving us another chance to improve your impression of our hotel.Warm regards.
by A verified traveler from Doha
Posted 19 Nov 2024
I found bed bugs in my suite (I got upgraded to the suite)
Pillow covers didn’t cover the entire pillow and the dirty pillow was half out of cover.
Staff, though friendly was not trained in hospitality. They would want to go out of their way to help but lack of training is very evident.
Comment from Hotel Management
22 Nov 2024 by Fazal Mohammad, Hotel Management
Dear Guest,Thank you for sharing your experience with us. We deeply regret the issues you encountered during your stay, especially regarding the cleanliness of the suite and the presence of bed bugs. This is not the standard we strive to maintain, and we sincerely apologize for the inconvenience caused.We also appreciate your feedback about our staff’s willingness to assist and recognize the need for further training to ensure a more professional and seamless experience for our guests.Your comments are invaluable, and immediate action will be taken to address the concerns raised. We hope you would give us another chance to provide you with the high-quality service and comfort you deserve.Warm regards.
by A verified traveler
Posted 18 Nov 2024
In the Centre of town
Comment from Hotel Management
22 Nov 2024 by Fazal Mohammad, Hotel Management
Dear Guest,Thank you for your feedback! We’re delighted to know you appreciated our central location. Being in the heart of town allows our guests to enjoy easy access to everything Dubai has to offer.We look forward to welcoming you back for another convenient and enjoyable stay.Warm regards
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Fazal Mohammad, Hotel Management
Dear Guest,Thank you for taking the time to share your experience with us and for rating your stay. We value all feedback, as it helps us improve our services. If there’s anything specific that could have made your stay more enjoyable, we’d love to hear from you.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,Fazal MohammadMarketing Executive, Ramada Plaza by Wyndham Dubai Deira
by A verified traveler
Posted 8 Nov 2024
Great and central location in deira. Great staff
Comment from Hotel Management
9 Nov 2024 by Fazal Mohammad, Hotel Management
Dear Guest,Thank you for your kind feedback! We’re thrilled that you enjoyed our central location in Deira and appreciated our dedicated team. Providing a welcoming and convenient experience for our guests is our top priority, and it’s wonderful to know we achieved that during your stay.We hope to welcome you back for another great experience soon!Warm regards,Fazal MohammadMarketing Executive, Ramada Plaza by Wyndham Dubai Deira
by A verified traveler
Posted 26 Oct 2024
The staff were really a gem! Special thanks to Ms. Karem for assisting us and making sure that everything is smooth. Thanks too to Mr. Pradip. Location is good which is around 10-15 mins to the airport by taxi. Rooms are spacious. Overall, we enjoyed our stay and will definitely come back.
Comment from Hotel Management
27 Oct 2024 by Mohammed Rashed , Hotel Management
Dear Katherine,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at the Ramada Plaza by Wyndham Dubai Deira. It's great to know that Ms. Karen and Mr. Pradip made a positive impact on your experience. We pride ourselves on our team's dedication to providing exceptional service.We're glad you found our location convenient and the rooms spacious. We look forward to welcoming you back on your next visit!Best regards,Mohammed Rashed Assistant Operations Manager Ramada Plaza by Wyndham Dubai Deira
by A verified traveler
Posted 24 Oct 2024
The lobby could be organized to give it a more professional look. The lobby looked like a rundown restaurant area, not a hotel entrance.
Comment from Hotel Management
25 Oct 2024 by Fazal Mohammad, Marketing Executive, Hotel Management
Dear Guest,Thank you for your feedback on the lobby's appearance. We understand the importance of creating a welcoming and professional space for our guests. We’re pleased to share that our lobby restaurant will soon be relocated to the first floor, providing a more organized and refined entrance area. We look forward to enhancing your experience on your next visit.Warm regards,
by A verified traveler
Posted 22 Oct 2024
Great place. Amazing staff. Clean and surprisingly quiet even though jammed with travellers.
Comment from Hotel Management
23 Oct 2024 by Mohammed Rashed , Hotel Management
Dear Paiman,Thank you for your wonderful 5 out of 5 review! We’re delighted to hear that you enjoyed your stay at Ramada Plaza by Wyndham Dubai Deira. It’s great to know that you found our staff amazing and appreciated the cleanliness and quiet atmosphere. We look forward to welcoming you back for another fantastic stay!Best regards,Mohammed Rashed Assistant Operations Manager Ramada Plaza by Wyndham Dubai Deira
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Mohammed Rashed , Hotel Management
Dear Priya,Thank you for taking the time to share your feedback on Expedia. We’re sorry to see that your experience did not meet your expectations.To help us understand where we may have fallen short and how we can improve, we would greatly appreciate it if you could provide more details about the aspects of your stay that did not meet your satisfaction. Your insights are invaluable in helping us enhance our services.Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future.Best regards,Mohammed Rashed Assistant Operations Manager Ramada Plaza by Wyndham Dubai Deira
