Ratings based on 851 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
The best place I have ever stayed in. Everything was excellent.
by A verified traveler from tel aviv
Posted 14 Oct 2024
I’m happy to come back
Comment from Hotel Management
21 Oct 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon.
by A verified traveler
Posted 10 Oct 2024
Everyone was attentive and amazing service from start to finish. By far the best stay and service I have ever experienced in my trips to Dubai.
Comment from Hotel Management
18 Oct 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards,Luciano FontanaGeneral Manager
by A verified traveler from VIENNA
Posted 10 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. I am glad that you enjoyed your stay. We look forward to welcome you again soon. Regards,Luciano FontanaGeneral Manager
by A verified traveler
Posted 27 Sep 2024
Check in and check out took extremely long more than 30 mins
Comment from Hotel Management
30 Sep 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Rizkallah, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. We apologize for the inconvenience you experienced during check-in and check-out. Your comments are crucial for our improvement.We are glad that overall you enjoyed your stay and we look forward to welcome you again soon.
by A verified traveler from Ras Tanura
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Mr. Nasser, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon.
by A verified traveler from tel aviv
Posted 27 Aug 2024
thx
Comment from Hotel Management
27 Aug 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon.
by A verified traveler from Hemel Hempstead
Posted 25 Aug 2024
This was the best anniversary stay we could have hoped for ! The hotel is BEAUTIFUL ! The pyramid style structure and statues are amazing !
The staff make the hotel flourish, from the catering (who always want to make the food the way you like it and topped you up with beverages) to reception and service staff at the door (who were always willing to guide you to the best visitor sites and help with luggage) and housekeeping (who cleaned the rooms thoroughly and even on call whenever extra items were needed). They all gave the service with a smile and went above by remembering the special events! The lounge team (Kashi, Irene, Davina and Casey) were so helpful and even remembered it was hubby’s birthday so wished him with a slice of cake ! These little gestures truly made this trip special and memorable ! It was a holiday we were sad to be leaving and wished had lasted longer! Will definitely be going back to Raffles Dubai x👍
Comment from Hotel Management
26 Aug 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon.
by A verified traveler
Fantastic stay
Posted 5 Aug 2024 on HotelsFantastic experience from start to finish . Customer service is outstanding . Everything was perfect
Comment from Hotel Management
6 Aug 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback. We are glad that you enjoyed your stay. We look forward to welcome you again soon.
by A verified traveler from santa barbara
Posted 26 Jul 2024
Great attention by staff to any needs
Comment from Hotel Management
29 Jul 2024 by Maika Policarpio – Executive Assistant, Hotel Management
Dear Guest, Thank you for choosing Raffles Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon.
