Ratings based on 249 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Rooms smell bad.
Comment from Hotel Management
14 Nov 2024 by David Allan, Hotel Management
Hi Nabeel,Thank you very much for taking the time to share your experience.Your feedback is extremely important as it helps us identify where our weaknesses lie. I will be sure to look into this.Hope to see you again soon.Sincerely,David AllanCluster General Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by David Allan , Hotel Management
Hi Fady,Thank you very much for your sharing your positive experience with other travelers. We are happy you had a pleasant stay with us and we cannot wait to welcome you again. Best regards,David Allan Cluster General Manager
by A verified traveler
Posted 2 Nov 2024
They don’t have shower curtains! Water just falls everywhere and they can’t do anything cause that’s how they designed it. I wanted to get out of that hotel as soon as possible.
Comment from Hotel Management
6 Nov 2024 by David Allan, Hotel Management
Hi Stacy,Thank you very much for taking the time to share your experience.Your feedback is extremely important as it helps us identify where our weaknesses lie. I will be sure to look into this.Hope to see you again soon.Sincerely,David AllanCluster General Manager
by A verified traveler
Posted 1 Nov 2024
Great location, great hotel with amazing service
Comment from Hotel Management
6 Nov 2024 by David Allan, Hotel Management
Hi Tariq,Thank you for your great review! It’s a pleasure to see such scores and shows us that we are on the right track. We are pleased to hear that you enjoyed our hotel and hope to welcome you back soon! Cheers - Until your next visit!Very best,David AllanCluster General Manager
by A verified traveler
Posted 31 Oct 2024
Was not told about the development happening outside where noise from the construction site would start at 6am. Unsble to relax. Unable to get spa treatments as too noisey. Broken sleep. Shower wasnt worlimg had to get hotel to fix it
Comment from Hotel Management
6 Nov 2024 by David Allan, Hotel Management
Hi Kiranjit,Thank you very much for choosing our hotel and for taking the time to review us.It is very disappointing to know that we were unable to meet your expectations. We apologize for your experience and I will be sure to look into all the mentioned aspects.Hope for another chance to make things right.Best regards,David AllanCluster General Manager
by A verified traveler
Posted 29 Oct 2024
Comfortable
Comment from Hotel Management
30 Oct 2024 by David Allan, Hotel Management
Hi Ishaan,Thanks for the great score! Our entire hotel team enjoyed looking after you as much as you enjoyed your stay. If you’re traveling in our area again soon, you know where we are!Best regards,David AllanCluster General Manager
by A verified traveler
Posted 28 Oct 2024
Great stay
Comment from Hotel Management
30 Oct 2024 by David Allan , Hotel Management
Hi Clarice,Thank you very much for your sharing your positive experience with other travelers. We are happy you had a pleasant stay with us and we cannot wait to welcome you again. Best regards,David Allan Cluster General Manager
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by David Allan, Hotel Management
Hi Pui,Thank you very much for choosing Radisson Blu Hotel, Dubai Canal View hotel in Dubai and for your review.Glad that you enjoyed your entire stay with us.If you’re traveling to Dubai again soon, you know where we are!Cheers,David AllanCluster General Manager
by A verified traveler from Montreal
Posted 20 Oct 2024
Nice stay
Comment from Hotel Management
23 Oct 2024 by David Allan, Hotel Management
Hi Mazen,Thank you very much for taking the time to share your positive thoughts.We are pleased to know that you had a great overall stay with us.Hope to see you again soon.Kind regards,David AllanCluster General Manager
by A verified traveler
Posted 13 Oct 2024
great
Comment from Hotel Management
15 Oct 2024 by David Allan, Hotel Management
Hi Adib,Thanks for the great score! Our entire hotel team enjoyed looking after you as much as you enjoyed your stay. If you’re traveling in our area again soon, you know where we are!Best regards,David AllanCluster General Manager
