Ratings based on 8 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Comfortable to stay
Posted 9 Jan 2019 on HotelsVery good
by A verified traveler
Posted 20 Jul 2018
by A verified traveler from Abu Dhabi
Great location helpful and friendly staff
Posted 23 Nov 2017My regards to Mahmoud and Shaabaan nice people helpfully and friendly.
The restaurant should be faraway from the suites because the sound of the songs and dancing very disturbing especially when you have kids , or install a sound block in the rooms to isolate the noise
Should be room dining 24 h
Comment from Hotel Management
29 Nov 2017 by Qasr Al Sultan , Hotel Management
Dear Mr. Mohammed,
Thank you very much for your valuable feedback!
we understand your concern regarding the noise from our dinning destination and it's one of the reasons we encourage our guests to visit our dinning destination to have the full experience and that's why it's included in your room package not to be disturbed by the noise staying in your room.
for the 24 hours in-room dinning comment I will escalate your feedback to the management and hopefully we can serve you better in the near future.
Thank you for staying with us and looking forward to welcoming you soon!
Best Regards,
by A verified traveler
Posted 22 Sep 2018 on Hotels
Vor Ort ist zu dieser Jahreszeit alles geschlossen... (Restaurants, bar...) es ist aber perfekt zum relaxen und abschalten und der roomservuce ist perfekt
Comment from Hotel Management
27 Sep 2018 by Shaaban Mohamed , Hotel Management
Dear Mr. Stefan,
Thank you very much for the nice feedback, we are delighted that you enjoyed your stay with us.
beside the room service our Qasr Al Sultan restaurant is open every day from 07:00 pm to 11:30 pm which service a very nice open Arabic buffet along with a live show, hopefully next time you can try it, looking forward to welcoming you again at the hotel, thank you.
Regards
Shaaban Mohamed
Front Office Manager
by A verified traveler
مكان هادئ
Posted 8 Aug 2018 on Hotelsالايجابيات 1 الجاكوزي 2 بعده عن المدينة 3 طاقم الاستقبال (شعبان - شيماء) احترام وذوق
السلبات 1 الجاكوزي غير ساتر 2 لاتتوافر فيها الخدمات مثل سبا مطعم جيم
by A verified traveler
Posted 5 Jul 2018 on Hotels
by A verified traveler
ممتازه
Posted 14 May 2018 on Hotelsجميله .. استرخاء .. راحه
by Ali
Posted 14 Dec 2017 on Hotels
Comment from Hotel Management
17 Dec 2017
Thank you very much for your review and looking forward to welcoming you again in the near future.
