Ratings based on 161 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
We really enjoyed our stay at Park Apartments. The staff were all professional, friendly and attentive.
The room was clean, comfortable and we enjoyed a great night sleep in a lovely spacious bed.
The Apartment also provided a free shuttle bus to the Dubai Mail and the Dubai Festival City Mall which was brilliant.
Overall a fabulous holiday we will definitely come back in the future.
Comment from Hotel Management
12 Sep 2024 by Stefan Schmid, Hotel Management
Hello Leanne,Thank you very much for your review on Expedia.We are happy to learn that your experience was a remarkable one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Stefan Schmid, Hotel Management
Hello Mohammad,Thank you very much for rating your experience with us. We are happy to learn that your experience was a good one. we look forward to welcoming you again in the soon future.Best regards,Stefan SchmidComplex General Manager
by A verified traveler
Posted 12 Jan 2024
We had a long stay in Dubai and we chose this accommodation because of the price. Neither did we know we were in for chaos and mayhem when we arrived to the apartment. So many things went wrong. Firstly, the dirty water coming out of all taps and sink, cooker stove wasn’t working which took 3 engineers to fix, air con wasn’t switching on and the freezer was full of ice inside and on the door and wasn’t shutting at all due to it. We wasn’t happy on the first 2 days because it ruined our plans and day as we had to wait for the engineers. I asked them for a new room but they were adamant to get this apartment room fixed for us. Yes, I can argue with them endlessly but to be honest I did not want to ruin my holiday. Would I recommend this apartment, definitely NOT!
Comment from Hotel Management
12 Jan 2024 by Ahmed Sobih, Hotel Management
Hello Saleh,Thank you for taking the time to share your feedback with us on Expedia.We are saddened to read about your experience and the issues that you faced during your stay at Park Apartments Dubai.Nonetheless, we would like to take this opportunity to discuss your experience further and request you to kindly contact us via email to enable us to take immediate action to further enhance our guest experience.Best regards,Park Apartments Dubai Hotel Management
by A verified traveler
Posted 7 Jan 2024
Very friendly staff
Comment from Hotel Management
11 Jan 2024 by Ahmed Sobih, Hotel Management
Hello Ahmad,Thank you very much for your review on ExpediaWe are happy to learn that your experience was a good one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Park Apartment Dubai Hotel Management
by A verified traveler
Posted 9 Dec 2023
Chance car rental nearby. Supermarket nearby. Couple restaurants nearby. Short walk to Metro station. Breakfast buffet at adjoining property which was very nice. Pool was nice. Gym available. Washer and dryer (one machine) very helpful for our family trip. Front desk staff was helpful. Would definitely recommend and would stay next time we are there.
Comment from Hotel Management
14 Feb 2024 by Stefan Schmid, Hotel Management
Hello Abeer,Your feedback is greatly appreciated, and we are delighted to hear that you had such a wonderful stay at Park Apartments Dubai. Thank you for your kind comments and we look forward to welcoming you back again soon.Best regards,Stefan SchmidComplex General Manager
by A verified traveler
Posted 25 Oct 2023
Feels like home
Comment from Hotel Management
26 Oct 2023 by Ahmed Sobih, Hotel Management
Hello Khalid,Thank you for sharing your feedback on Expedia.It is truly a pleasure to read how fantastic your stay was at Park Apartments Dubai. Thank you for all your kind comments and we look forward to welcoming you again in the future.Best regards,Park Apartments Hotel Management
by A verified traveler
Posted 25 Jul 2023
10 mins from the airport. Mainly long term lets but I stayed for a few nights. Decent gym with a smith machine and quiwt pool area.
Comment from Hotel Management
26 Jul 2023 by Ahmed Sobih, Hotel Management
Hello Aneeta,Thank you very much for your review on Expedia.We are happy to learn that your experience was a remarkable one. we wish to sincerely thank you for your feedback and look forward to welcoming you again in the soon future.Best regards,Park Apartments Hotel Management
by A verified traveler
Posted 30 Aug 2020 on Hotels
Great location and parking, great staff and friendly. Outdated furniture and amenities
Comment from Hotel Management
30 Aug 2020 by Fouad H, Hotel Management
Dear Valued Guest,
We would like to thank you for choosing to stay at the Park Hotel Apartment and for taking the time to share your experience with us.
Pleased to know that you enjoyed all our service and facilities.
We hope to have the pleasure of welcoming you back to our hotel in the near future.
Thank you and kind regards,
by A verified traveler
Posted 22 Feb 2020 on CheapTickets
Comment from Hotel Management
29 Mar 2020 by General Manager, Hotel Management
Dear Valued Guest,
We would like to thank you for choosing to stay at Park Hotel Apartments and for taking the time to share your experience with us.
Pleased to know that you enjoyed all our service and facilities.
We hope to have the pleasure of welcoming you back to our hotel in the near future.
Thank you and kind regards,
Fouad H
by A verified traveler
Lack of cleanliness
Posted 13 Feb 2020 on HotelsKitchen was quite well equipped - stove top didn't seem to be working - and microwave had obviously been on fire at some time... cups and glasses not washed properly. Bed was comfortable and bedding was clean... bathroom was nice - but cleanliness in general was an issue... there were hairs on the sofa that were not mine... and the floors in general were dirty. Only stayed in the end because the location was perfect for my work that week, taxis were easy to get just outside the door... and I wouldn't have got a refund. The construction work right outside didn't bother me as much as I thought it would.
Comment from Hotel Management
29 Mar 2020 by General Manager, Hotel Management
Dear Valued Guest,
Thank you for taking the time to share your feedback and we apologize for your disappointment. It was disappointing to note that you didn't enjoy your stay with us. While I wish you had a better experience, your feedback has been shared with concerned department head for immediate investigation and action. Again, thank you for taking the time to write your review and we apologize that your stay was anything less than completely satisfied. We hope that we have the opportunity to be of service in the near future.
Kind Regards
Fouad H
